2/10 Terrible
Nichol
18 December 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Halls are dim and unlit. Front desk staff was rude and provided no information. Unable to get a taxi to provide service from hotel to Turin. Asked about hotel bar which was listed as an amenity; front desk directed to restaurant, which was currently closed, working staff there directed to front desk. There is no bar. Room service also unavailable even though listed as an amenity. Called taxi for early morning flight; was chastised by shuttle driver for not arranging them even though that service was never relayed to me by the front desk. Taxi from hotel to airport (around 1/2 mile?) was 30 euros. Nothing provided in room other than a single water bottle in mini fridge; no other food places around. Restaurant was mediocre and you have to flag someone down for any service. Only upside is close location to airport; would search for another close hotel in the future instead of repeating this visit.
Nichol
Stayed 1 night in Dec 2024