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Secret Garden Tulum

3.0 star property
Hotel with free breakfast, near Tulum National Park

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Photo gallery for Secret Garden Tulum

Interior detail
Basic Bungalow | In-room safe, free WiFi
Superior Room | In-room safe, free WiFi
Living area
Basic Bungalow | In-room safe, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | In-room safe, free WiFi

Standard Room

Highlights

Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
Sofa bed - queen
Ceiling fan
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free WiFi

Superior Triple Room

Highlights

Individually decorated
Refrigerator
Ceiling fan
Private bathroom
Coffee/tea maker
Laptop workspace
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Bungalow

Basic Bungalow | Living area

Basic Bungalow

Highlights

Individually decorated
Refrigerator
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
Free bottled water
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | In-room safe, free WiFi

Economy Room

Highlights

Individually decorated
Air conditioning
Refrigerator
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, free WiFi

Superior Room

Highlights

Air conditioning
Refrigerator
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
In-room massage
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Sagitario Poniente #54, Col. Centro, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 4 min drive - 3.2 km
  • Gran Cenote - 5 min drive - 5.5 km
  • Tulum Mayan Ruins - 8 min drive - 4.7 km
  • Las Palmas Public Beach - 16 min drive - 6.5 km
  • Playa Paraiso - 18 min drive - 7.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪Antojitos la Chiapaneca - ‬3 min walk
  • ‪Burrito Amor - ‬4 min walk
  • ‪Encanto Cantina - ‬5 min walk
  • ‪Charlie's - ‬4 min walk
  • ‪Crazy Fish Tacos - ‬4 min walk

About this property

Secret Garden Tulum

Hotel near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Secret Garden Tulum provides free continental breakfast and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, concierge services, and tour/ticket assistance
Room features
All guestrooms at Secret Garden Tulum include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM–10:30 AM
  • Coffee/tea in common area(s)

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Refrigerator

More

  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: USD 120 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Children 15 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Secret Garden Tulum Hotel
Secret Garden Hotel
Secret Garden Tulum
Secret Garden Tulum Hotel
Secret Garden Tulum Tulum
Secret Garden Tulum Hotel Tulum

Frequently asked questions

Is Secret Garden Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Secret Garden Tulum?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Secret Garden Tulum?

Check-in start time: 2:00 PM; Check-in end time: 9 PM.

What time is check-out at Secret Garden Tulum?

Check-out is at noon.

Does Secret Garden Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per person applies.

Where is Secret Garden Tulum located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Tulum Beach and Las Palmas Public Beach are also within 6 mi (10 km).

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Secret Garden Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 98 reviews
Rating 8 - Good. 38 out of 98 reviews
Rating 6 - Okay. 7 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great spot, perfect for the price the only thing that was a bother we’re the birds every morning 6am to wake you up
Stayed 1 night in Jul 2020

10/10 Excellent

lebreton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Ana Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, room comfort
Adresse pratique au Pueblo
Petite adresse tres simple mais agréable avec son beau jardin On est enchanté par le chant des oiseaux. Pres du centre de Tulum pueblo. Velos a disposition pour rejoindre la plage plus sympa du côté des Ruinas. A 2 pas de la gare routière pour ceux qui sont sans voiture
Stayed 2 nights in Feb 2020

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiance reposante . parfait
Trés bel établissement , on y est bien installés et trés bien accueillis . excellente literie . merci pour tout Mathias , si nous revenons à TULUM nous y retournerons
Stayed 1 night in Feb 2020

8/10 Good

LABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
We decided we wanted to stay one more night in Tulum so we booked Secret Garden and were not disappointed! It's peaceful, unique and very charming. The owner/manager is really kind and helpful and you can tell he takes a lot of pride in the hotel with many thoughtful touches - my favourite was the fairy lights on the swing in front of each room! While it is a very tasteful and lovely hotel, just bear in mind that it's not luxury - so expect a few mosquitos, small bathroom and a curtain to the bathroom rather than a door (attention new couples!). Also, for those driving there is parking on the street. Overall we were super happy with the hotel, and the price point can't be beat. I will definitely be staying on a return trip to Tulum!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we got the appartment!! that was very nice. th staff was friendly too
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: For those looking for a boutique eco-lodge in downtown Tulum this is perfect. It's very close to the ADO bus station and restaurants but on one of the side streets so very peaceful at night. It has simple basic amenities like toiletries, towels, cups, dishes but no frills or extras. The staff are very nice and speak English well. They only have a few rooms so you will get plenty of attention. CONS: It should be noted though that some of the rooms have no A/C so if you are sensitive to heat this may not be for you. There are fans. The room I stayed in had no door to the bathroom, only a small curtain so there is not much privacy. The room has a thatch roof so you may hear animals or birds scurrying at night which took a little getting used to!
Stayed 1 night in Jan 2020

6/10 Okay

Anita

Liked: Staff & service
secret garden
The sheets were pretty stained which made everything feel dirty. My towels were not replaced. A lot of mosquitos. Friendly staff.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and clean hideaway in the town of Tulum for a good price. The center garden area with couches was very nice. The owners where very professional and nice. They spoke English which was helpful.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau moment
Séjour très agréable Hôtel charmant et calme Personnel agréable et aidant
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalows are a nice large space for two people. They are sparsely furnished, but we spent most of our time away from the hotel exploring ruins and Cenotes. They do not have TVs or air conditioning so if you are lounge-in-the-room kind of traveler you may want a different place. Extremely friendly staff with great local food recommendations. Possibly the biggest deal breaker is that the bathroom door is only a curtain. If that is something you can overlook then I highly recommend this place as a lovely place to come home to after days of adventuring out.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place with a beautiful garden area. Staff was very friendly and helpful. Night time security made it feel safe. It’s just a block from a great coffee shop and a local taco joint. My only complaint is that the pillows were very thick and very hard. I actually slept without a pillow most nights. But I would stay here during our next trip to Tulum.
Stayed 4 nights in Apr 2019

10/10 Excellent

Tzu-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019