Consider a stay at Hotel Ma'xanab and take advantage of free cooked-to-order breakfast, a beach bar, and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a deep-tissue massage, a body wrap, or a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
An outdoor pool with sun loungers and pool umbrellas
Free self parking
Bike rentals, outdoor furniture, and multilingual staff
Tour/ticket assistance, beach towels, and concierge services
Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and furnished balconies, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
Furnished balconies or patios, wardrobes/closets, and separate dining areas
Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM
1 restaurant
1 beach bar and 1 bar
Room service available
Things to do
Access to nearby outdoor pool
Bicycle rentals
Fitness center
Full-service spa
Outdoor pool
Conveniences
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Multilingual staff
Tour/ticket assistance
Outdoors
Beach umbrellas
Beachfront location
Garden
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace
Spa
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - on the beach
Massage - prenatal
Massage - sports
Spa open daily
Accessibility
This property does not have elevators
More
Beach towels
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Memory foam mattress
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
MP3 dock
Food and drink
Coffee/tea maker
Dining room
Espresso maker
Free bottled water
Free minibar
Outdoor space
Furnished balcony
More
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum
Frequently asked questions
Does Hotel Ma'xanab have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.
Is Hotel Ma'xanab pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Ma'xanab?
Self parking is free at this property.
What time is check-in at Hotel Ma'xanab?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Ma'xanab?
Check-out is at noon.
Where is Hotel Ma'xanab located?
Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve is 2.5 mi (4.1 km) away.
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Hotel Ma'xanab Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice.
Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach.
This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
This property is absolutely incredible. Amazing staff, amazing food, amazing rooms and a pristine beach with very comfortable loungers with plenty of shade. We’ve stayed in places all over the world and this is an absolutely top class boutique hotel.
Worth every penny. It is tucked away in Tulum, close to some delicious restaurants. But if you never leave the hotel, you won’t be disappointed. The staff is so friendly and attentive. The service is quick and reliable. Let me tell you about the food…so delicious. Free breakfast in the room every morning, divine! Had a small pool and bed outside, which was amazing. Couldn’t recommend more…it was perfect!
Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
Hotel Ma'xanab is a charming boutique hotel with a spectacular beachfront. The rooms in particular are lovely - large and stylishly fit out; ours came with a plant-filled terrace and plunge pool. The real stand-out about this hotel, however, is the staff. They are exceedingly accommodating and knowledgeable. Particular shout-outs to Jose, Milo, Diego and the rest of the reception staff. We would highly recommend this hotel.
We had an amazing time at the property! The room was great, the food was amazing and the staff were so friendly and helpful. It was only a short walk from a lot of the main restaurants and shops. Highly recommend!
We really like this hotel in terms of cleaning and and the property conditions in general. However we really disappointing with the amount of noise at night coming into our room from the traffic on the main street and we re not being able to sleep because of that. Staff didnt do anything to help us or move to another room with less noise since they have those available unless we pay more for.
The staff is top notch and the location is perfect for a week of rest and relaxation. The massage was one of the best I have ever had, and tours were everything we were looking for. A
Ma`xanab is a beautiful botique hotel. Incredible architecture, true to Tulum. Very romantic and private. Wonderful location. Excellent food. Highly recommended!
This hotel is wonderful. The staff are exceptional. The food was fresh and local specifically the ceviche was unbelievable! The breakfast included was ver nice touch.
Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything!
The customer service, the premises, the beds and the food were sensational! We felt like family! This will definitely be a destination we will return time and time again! A