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"Very welcoming staff, they put in a lot of effort and little special touches to make our stay memorable. Would definitely stay here again."

"Wonderful stay. Friendly, professional and accommodating staff from the moment we drove up to the property to when we depart. The staff even helped to sort out our luggage delivery to the next accommodation in another city. Our hostess Matsuri was sweet, polite and gracious. The property itself is beautiful and exudes an old-world charm, and our room with in-room onsen is such a treat. The meals we had were also delicious and thoughtfully prepared and presented. We had a lovely time at Nishimuraya Honkan and hope to return again."

"Love the quietness of the place and super friendly people. I do wish that those restaurants around close later."

"Tsukimotoya Ryokan provided a memorable and authentic ryokan experience for our family. Only a few minutes from the main onsen baths (yanagiyu, ichinoyu, goshonoyu, konouyu and jizoyu). The Kaiseki breakfast and dinner were amazing and so delicious. The warm hospitality provided to us felt like we were staying with family instead of at a public ryokan. Very reasonably priced and highly recommended. "

"Lovely property ! "

"Great experience "

"The staff were amazing. So friendly and helpful. The onsen at the hotel was possibly the best of the big onsens in Kinosaki. They provided great amenities and the outdoor space was beautiful with a terrific cold plunge. The room was beautiful and clean. "

"We stayed one night as a quick visit. The hotel is located at the end of the onsen strip. It's a older hotel. Lights are dimmer than the ones in the cities. We like that we get futons and sleep on the floor. Front desk staff speaks limited English, but they try their best to answer our questions. They will use a translator to help us understand if we have questions. They also loan out yukata for us to wear and we can onsen hop to other hotel onsen at no additional charge. We get a tour to our room from the hotel staff. Breakfast was absolutely fantastic, but you will need to reserve to get a spot. A lot of shops closed by 8 pm so book dinner at the hotel if it's available. We didn't stay long enough to enjoy the onsen at other hotels so will definitely return to try other onsens next trip. The shower room was super clean for an older hotel. Looks brand new!"

"Couldn’t have started our stay any better with a warm and detailed welcome from a real person who spoke good English. She was funny, warm and went out of her way to be helpful. Then we had a lovely introduction to our room with a lesson on how to wear a yukata and were made and served a pot of tea. It felt such a cultural welcome and the room was a very Japanese cultural room with futons, mats as low furniture. We were given free passes to all the onsens in town and had a lovely time visiting them all in our yukatas. Unfortunately the restaurant at the venue was booked out for the meals we were there for- obviously the other guests knew better. The local shops open late and finish early but the concierge warned us about this and gave us recommendations and made bookings for us. "