4/10 Poor
Verified traveler
16 January 2025
Liked: Cleanliness
Warm stay cold shower
I'm prefacing my comments by saying the property manager (PM) was great and the home was in good state of cleanliness and amenities. We arrived after dark and entered to a warm and comfortable place. It was cold outside and the PM had ensured the space heaters were on for our arrival. We had a long trip so we were tired; we just took a shower and went to sleep. The next morning, we cooked breakfast and discovered the toaster didn't work (no big deal). After breakfast, we noticed there wasn't any hot water when we tried to wash the dishes, so we left them in the sink, dirty.. I notified the PM about it and he said he would come over to fix the water heater. We departed for the day, to take care of some business (the reason for our trip). During the day, the PM sent me a message that it had been repaired and that he washed the dishes for us. When we returned, I took a shower and had hot water. The next morning we cooked breakfast and noticed we didn't have any hot water again. My brother could not take a shower again. We had to leave the dirty dishes in the sink again, and got a local hotel to let us check in early, so my brother could take a shower. I would've given this property a higher rating if we had hot water, but the essential need for personal hygiene is paramount.
Verified traveler
Stayed 4 nights in Jan 2025