I had an absolutely terrible experience at this hotel. From the moment I arrived, it was clear that customer service was not a priority. The front desk staff were rude and unhelpful, making check-in a frustrating ordeal.
We were extremely disappointed with our recent experience at this place. Upon arrival, we were provided with an incorrect entry code for our room, which left us unable to access it. Despite our attempts to resolve the issue, we were unable to get timely assistance from the staff.
As a result, we were forced to book a different hotel at the last minute, causing significant inconvenience and additional expenses. We hope this feedback helps improve your processes to prevent similar situations for future guests.
I would never recommend this hotel to anyone. It was a complete waste of money, and I regret staying here. Avoid at all costs!