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Clarion Collection Hotel Aurora

3.5 star property
Waterfront hotel with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Collection Hotel Aurora

Outdoor spa tub
Lobby
Lobby lounge
View from property
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Superior Double Room, 1 Double Bed

Highlights

LCD TV
Private bathroom
Hair dryer
Bathrobes
Cable/satellite channels
Desk
Laptop workspace
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Includes a light evening meal)

Standard Room, 2 Twin Beds (Includes a light evening meal) | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Twin Beds (Includes a light evening meal)

Highlights

LCD TV
Private bathroom
Hair dryer
Cable/satellite channels
Desk
Laptop workspace
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Room, 1 Double Bed (Includes a light evening meal)

Moderate Room, 1 Double Bed (Includes a light evening meal) | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Moderate Room, 1 Double Bed (Includes a light evening meal)

Highlights

LCD TV
Private bathroom
Hair dryer
Cable/satellite channels
Desk
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Includes a light evening meal)

Standard Room, 1 Double Bed (Includes a light evening meal) | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 Double Bed (Includes a light evening meal)

Highlights

LCD TV
Private bathroom
Hair dryer
Bathrobes
Cable/satellite channels
Desk
Laptop workspace
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Sjøgata 19-21, Tromsø, 9291

What's nearby

  • Tromso Cathedral - 3 min walk
  • Polar Museum - 6 min walk
  • Polaria - 11 min walk
  • Arctic Cathedral - 4 min drive
  • Tromso Lapland - 4 min drive

Getting around

  • Tromsø (TOS-Langnes) - 9 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Peppes Pizza - Tromsø - ‬2 min walk
  • ‪Størhus - ‬2 min walk
  • ‪Smørtorget - ‬1 min walk
  • ‪Tromsø Mikrobryggeri & Balthazar Vinbar - ‬2 min walk

About this property

Clarion Collection Hotel Aurora

Hotel on the waterfront
At Clarion Collection Hotel Aurora, you can look forward to a free breakfast buffet, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant, Restaurant Aurora, offers breakfast, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a conference center.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), an electric car charging station, and a 24-hour front desk
  • An elevator, meeting rooms, and coffee/tea in the lobby
  • Bicycle parking, a TV in the lobby, and multilingual staff
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with tubs or showers and hair dryers
  • LCD TVs with cable channels

Languages

English, German, Norwegian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NOK 200 per day)
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available weekdays 7:00 AM–10:00 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurant Aurora

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Sauna
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping

Business services

  • Conference center (2153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 250 per pet, per stay

Children and extra beds

Children are welcome
3 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 300.0 per night
Cribs (infant beds) are available for NOK 100.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: NOK 200 per day
  • Pet fee: NOK 250 per pet, per stay
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Bryggen
Clarion Bryggen Tromso
Clarion Hotel Bryggen
Clarion Hotel Bryggen Tromso
Clarion Collection Hotel Aurora Tromso
Clarion Collection Hotel Aurora
Clarion Collection Aurora Tromso
Clarion Collection Aurora
Clarion Tromso
Tromsø Clarion

Frequently asked questions

Is Clarion Collection Hotel Aurora pet-friendly?

Yes, pets are allowed at this property. There's a fee of NOK 250 per pet, per stay.

How much is parking at Clarion Collection Hotel Aurora?

Self parking is available for NOK 200 per day.

What time is check-in at Clarion Collection Hotel Aurora?

Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Clarion Collection Hotel Aurora?

Check-out is at noon.

Where is Clarion Collection Hotel Aurora located?

Located in the heart of Tromsø, this hotel is steps from Art Museum of Northern Norway, Nordnorsk Kunstmuseum, and Tromso Cathedral. Tromso Catholic Church Var Frue Kirke and Andreas Aagaard House are also within 5 minutes.

Clarion Collection Hotel Aurora Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1000 reviews" "
Rating 8 - Good. 377 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Akshita Anil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: The hotel is conveniently located right in front of Port and provided unmatched views of both Tromsø Bridge and the Lights. It is also at walking distance from city centre and major attractions. One of the highlight is walking around the port late evenings for sighting Auroras on clear sky. Food: Breakfast was amazing with vareity of options suitable for vegetarians, vegan, lactose intolerant and meat lovers. Dinner however had less options for vegetarians and could be improved. Overall an excellent location to stay with your friends or family.
Stayed 3 nights in Dec 2024

8/10 Good

Sian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, and the light meal that’s included saves a fortune on eating out!
Stayed 4 nights in Dec 2024

10/10 Excellent

KELLY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location. Upon arrival they rushed us to dinner (was included) before they shut down the dinner line. After they welcomed us. They also stored our bags while we ate. Room was upgrade. Room included bathtub and shower. Heated bath floor. Kettle for tea and coffee. Hot chocolate would be appreciated. No scheduled house keeping, but available upon request. Bus from the airport drops you off at the hotel and at several locations within walking distance. Shopping all around for blocks. It’s right on the water front and only 5 min walk to the central bus station when many of the tours depart and end. Get the breakfast and dinner option. It was definitely worth it. They also have tea at 3:00 or they call it cake. Over all worth the money for the stay. It’s an expensive town and the included meals were worth it. We always felt safe walking the area. Ice and snow was a different issue. Enjoy your stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all really friendly and helpful, the hotel its self is clean from top to bottom. If I could give it more ratings I would. Can highly recommend staying at the Clarion collection Hotel Aurora. We will be back 😊
Stayed 4 nights in Nov 2024

10/10 Excellent

Ming Hin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very useful sauna in the property that opens from morning to night
Stayed 4 nights in Nov 2024

6/10 Okay

Olivia

Traveled with family
At the downtown area
Stayed 1 night in Nov 2024

10/10 Excellent

Line

Stayed 3 nights in Nov 2024

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great! Location was super convenient to all of the fun stuff Tromsø has to offer. Dining, tours, etc. all walking distance. It’s also right on the water with great views of the harbor and across. Only issues were that staff doesn’t answer the phone and rarely was anyone at the front desk. It was kind of odd. But no issues, so no biggie.
Stayed 3 nights in Nov 2024

8/10 Good

Christopher, Thatcham

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable hotel in an excellent location. Very clean, but tired-looking rooms with furniture showing clear signs of wear. Nice bathroom and shower. Friendly and helpful staff and included half board very pleasant, if not spectacular. Expensive for what it is, but no different to other hotels in Tromso from that perspective.
Stayed 4 nights in Nov 2024

8/10 Good

Julia

Traveled with family
Liked: Staff & service
The location, in the heart of Tromso is perfect. The staff was friendly and helpful. The rooms are a bit worn down and the beds were very soft. Personally I did not like that the rooms are not automatically cleaned and the towels changed every few days. I do not want to think about this on my holiday and ask for service. We liked that breakfast and dinner were included in the price. Dinner is a small buffet, no gourmet food but fine and saves a lot of money.
Stayed 4 nights in Nov 2024

10/10 Excellent

DORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Arrived too early to check in, but hotel gave us the option to leave our luggage in a secure location if we wanted to explore area around hotel while waiting for room- which is what we did. Check in was easy, room was clean and beds were comfortable. The front desk and information desk were always helpful & friendly during stay. The breakfast was amazing! Plus afternoon cake ANd dinner (which were only had once during stay) were good as well. Didn’t make use of sauna or gym, but the gym was on top floor, overlooking the water, so it would be a nice place to use. All in all, great stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kam Sheung Kamy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Cheuk Man

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Ng Yong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is quite fine and being conveniently located within walking distance of several attractions in the city town, making it a good choice for those looking to explore the area on foot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raheman, Gibraltar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in a great location. Great breakfast. Everywhere in Tromsø was walkable from the hotel. The staff were friendly and able to give advice. The room was comfortable. The only thing letting it down snot was the public areas need refurbishing. Otherwise a good hotel and recommended to stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter and

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Clarion Aurora. We only knocked off one star. Staff front desk was not aware if local calls would be charged to the room. I was asked to ask the next attendant on the next shift. I would think this would be a question staff should know, and if they dont know, I would think they would find out, not ask me to ask the next person.
Stayed 2 nights in Nov 2024

8/10 Good

Benjamin, Ilford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: buffet breakfast, buffet dinner, tea/coffee and cake every day. Tea/coffee/water available anytime on the ground floor. Good location. Cons: no kettle in the room, no safe, rooms only cleaned on request, need to take out own rubbish and obtain new towels from reception.
Stayed 7 nights in Oct 2024

4/10 Poor

William Patrick McPhilamy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there's not a lot of positive feedback for this property.
Stayed 5 nights in Oct 2024

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 1 night in Sep 2024

8/10 Good

Silva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay, staff are friendly and helpful!
Stayed 11 nights in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Alan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, and try to go out of the way to pro ide service.. Check in was painless. The room was nice: 2 twin beds in a bedroom about 12 feet by.18 feet. The bedroom also has a deak, 2 chairs, and a small round glass top table.it didn't feel cramped. Beds were very comfortable: I slept very well. The bathroom has a heated floor. Bathroom Fixtures were new-appearing and looked modern.There are multiple outlets but no USB type A or type C ports. You will have to bring your own type C outlet adapters with USB ports to charge your phone, tablet, etc. The hotel provides breakfast, dinner, and a snack. Meals were very good. If you are renting a car, hotel parking is extremely limited. Be prepared to park elsewhere and pay up to the equivalent of $40 US per day. Grocery stores, restaurants, and shops are within easy walking distance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yewmun, Vermillion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Analu, front desk staff, is very helpful and friendly. Convenient location, bus stop for bus to airport is a few minute walk away. Breakfast and dinner were delicious.
Stayed 3 nights in Sep 2024

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the buffet breakfast with lot of delious food
Stayed 1 night in Sep 2024