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"The hotel is family owned. You’ll soon find out that the front desk staff and the dining staff as well as back office are all related. The kids are very nice and hospitable and their English is great - certainly better than my Italian. Rooms are clean, comfortable and updated but really no frills and on the small side. Room is a basic double bed with a desk built into the wall and a small fridge. And that’s all there is room for. Bathroom is regular sized. If you don’t expect to spend much time in the room except to sleep, this hotel is well worth it and you won’t be disappointed at all. It’s also very centrally located and walkable everywhere. "

"Very friendly staff. Not the best at speaking English, but thhst not on them. We got by, and no issues. Very clean, great breakfast, and close to ferry and train station."

"Neues stilvoll modern eingerichtetes Hotel. Sehr saubere und zweckdienlich eingerichtete Zimmer. Ruhig an guter Lage in der Nähe der Altstadt, günstiger gesicherter Parkplatz buchbar. Sehr freundliches Personal. Hervorragende Küche mit fantasievollen sehr leckerem Angebot. Perfekter, freundlicher und äusserst kompetenter Bedienung inkl. Weinempfehlungen (Grazie Rebecca). Sooo geht Gastfreundschaft🤓, uneingeschränkt empfehlenswert, jederzeit wieder Grazie e Saluti Jos und Dina"

"A great property for our one night stay whilst driving between locations and free, secure parking was a welcome plus. Spacious rooms plus very helpful and friendly staff."

"Alagna Mountain Resort & SPA provides nice facility and exceptionally friendly staff. Serving delicious breakfast and dinner on site and offer complementary activities scheduled at the hotel and around the village Excellent recommendations on activities and restaurant."

"Great 3☆ hotel in a great location with excellent views of the lake."

"Beautiful hotel in a beautiful location. Staff very friendly. Excellent breakfast."

"It was awesome and peaceful "

"Very nice location right at the lake with dining at the water. Will definitely be using it again "