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"Beautiful location, amazing spa, friendly staff. "

"Microwave oven, kettle, fridge in the room, very well equiped kitchen for cooking, dishwasher etc..."

"Roger, this man is a lifesaver! We arrived at this hotel tired from several days of skiing. We were pleased to see a free spa with jacuzzis and a sauna. It has a beautiful interior and smells/looks so clean. There were also snacks and drinks to purchase up front. We had to be at the airport at 4:30 a.m. the next morning but didn’t rent a car. The taxis were also all refusing to drive us. But Roger, the front desk manager at the time, so kindly offered to drive us and all of our luggage to the airport. We were so grateful and relieved. I’m not sure what we are would’ve done without him!!!! We wished we could’ve stayed longer in this beautiful place. Cannot recommend it enough! "

"We weren't sure what to expect but enjoyed our stay and it was suitable for what we needed to do whilst in Ostersund. We had a number of sled dogs with us and these were accommodated without restriction. I can only give an average score on a number of things as I don't have anything much to compare against. However, the owners/managers were lovely, friendly and helpful and even came to watch at our event that we were taking part in. Down side, our water heater might not have been working too well as only one shower before having to wait a couple of hours for another person to be able to have one. No instructions as to how to use cooker/other kitchen appliances. Surprised we had to pay extra for bedding and towels. Lovey location and views, convenient for Ostersund town centre access and close to airport. We would definitely go back if returning to the same event."

" Very friend and helpsome staff. Cosely atmosphere. Excellent breakfast. We stayed one night. 2 adults and 5 teens. We had a really nice stay. In the evening we had a lovely dinner in the hotel restaurant. Later we went to the outdoor sauna. The breakfast was delicious. "

"Lack of closet in the room was the only disadvantage. For some, lack of reception might be too - the hotel is fully automatic, stuff less "

"This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma."

"Place was just old, dank and dark."

"Staff were helpful and friendly, hotel is clean and spacious"