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Hotel M

Riverfront Toulouse hotel in Toulouse City-Centre with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel M

5. Junior Suite | Minibar, individually decorated, blackout drapes, iron/ironing board
5. Junior Suite | Minibar, individually decorated, blackout drapes, iron/ironing board
Lobby
Bar (on property)
5. Junior Suite | Bathroom | Free toiletries, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Room options

View all photos for 5. Junior Suite

5. Junior Suite | Minibar, individually decorated, blackout drapes, iron/ironing board

5. Junior Suite

Highlights

Individually decorated
Fireplace
Private spa tub
Air conditioning
Heating
Free cribs/infant beds
Rollaway/extra beds
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2. Comfort Double Room

2. Comfort Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

2. Comfort Double Room

Highlights

Individually decorated
Air conditioning
Heating
Rollaway/extra beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 4. Deluxe Double Room

4. Deluxe Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

4. Deluxe Double Room

Highlights

Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Rollaway/extra beds
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 3. Superior Double Room

3. Superior Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

3. Superior Double Room

Highlights

Individually decorated
Air conditioning
Heating
Rollaway/extra beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1. Standard Double Room

1. Standard Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

1. Standard Double Room

Highlights

Individually decorated
Air conditioning
Heating
Rollaway/extra beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio

Grand Hotel d'Orléans

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (294)
The price is SAR 268
SAR 326 total
includes taxes & fees
21 Jan - 22 January 2025
Grand Hotel d'Orléans

About the neighborhood

Map
9 Boulevard de Bonrepos, Toulouse, Haute-garonne, 31000

What's nearby

  • Place Wilson - 10 min walk
  • Capitole de Toulouse - 13 min walk
  • Basilica of Saint-Sernin - 13 min walk
  • Place du Capitole - 14 min walk
  • Zenith de Toulouse - 8 min drive

Getting around

  • Toulouse Matabiau Station - 2 min walk
  • Marengo SNCF Station - 5 min walk
  • Blagnac Airport (TLS) - 16 min drive

Restaurants

  • ‪Le Vélo Sentimental - ‬1 min walk
  • ‪Café Jean - ‬3 min walk
  • ‪Kebab et Compagny - ‬5 min walk
  • ‪Restaueant Sw - ‬4 min walk
  • ‪Rooster & Beer - ‬4 min walk

About this property

Hotel M

Hotel located in Toulouse City-Centre
At Hotel M, you can look forward to a free daily manager's reception, a terrace, and a coffee shop/cafe. Free in-room WiFi and a bar are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), a TV in the lobby, and wedding services
  • Luggage storage, smoke-free premises, and multilingual staff
  • A front-desk safe, a 24-hour front desk, and a porter/bellhop
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms are individually decorated, and offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and minibars.
More amenities include:
  • Free toiletries and hair dryers
  • Cable channels, heating, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: EUR 5-12 for adults and EUR 5-12 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Individually decorated
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.62 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 to 12 for adults, and EUR 5 to 12 for children
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel M Toulouse
Hotel M Hotel
Hotel M Toulouse
Hotel M Hotel Toulouse

Frequently asked questions

Is Hotel M pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel M?

Check-in start time: 4 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Hotel M?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Hotel M located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Canal du Midi, Cafe-Theatre Les 3T, and Garonne. Rue d'Alsace-Lorraine and Victor Hugo Market are also within 10 minutes. Toulouse Matabiau Station is only a 2-minute walk and Marengo SNCF Station is 5 minutes.

Hotel M Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 90 reviews" "
Rating 8 - Good. 40 out of 90 reviews" "
Rating 6 - Okay. 18 out of 90 reviews" "
Rating 4 - Poor. 6 out of 90 reviews" "
Rating 2 - Terrible. 6 out of 90 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jan, Napier, NZ

Liked: Cleanliness, staff & service, room comfort
Close to Railway Station
Great location, however we were somewhat disappointed to find our Comfort room was smaller than our son's standard room. The shower was amazing and the bed comfortable. Nice touch to have free mini bar with water, juice etc. Was difficult getting our cases up spiral staircase to the third floor.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If was clean at the time I stayed. Be aware that there is no elevator, keep in minde if one has big luggage.
Stayed 1 night in May 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, funky hotel with super friendly staff!
Great, well priced, funky, small hotel with some of the friendliest, most helpful staff we have ever met. The room was smallish but well organized. The hot and cold breakfast was good. The hotel is approximately 5 minutes walk to the train station and about 15 minutes walk to the Capitol. The area is a mixed bag with a number of food options nearby. Higher end restaurants and shopping is approximately 10 to 15 minutes walk toward the centre of town. Wifi was strong and reliable. There is no elevator but staff are very helpful with bags.
Stayed 1 night in Oct 2017

6/10 Okay

Pilgrim, San Diego

Liked: Staff & service
Great Overnight
Traveling through Toulouse to Lourdes and this made for an easy walk with luggage to the train station Very friendly staff!
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sheila, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, cool vibe
The concierge was so cool and helpful.

6/10 Okay

Tariq, Karachi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Station access
The hotel is located in a good location close to the station, however the corridors to the room and flight up was in relatively poor shape and left a lot to be desired. It's not good value for money when you find the bath tub to be actually in the room.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Young woman on business trip
No lift. So be careful if you have suitcases. The area is not the best. Not much around and a little unsafe. But very close to the train station and easy to reach other parts of the city by metro and tram. The staff is very friendly and helpful so that weighted up the overall satisfaction

8/10 Good

Katherine, Silver Spring MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the Toulouse train station
The front desk staff was great. Spoke good English and were very helpful regarding the town and our stay, The breakfast was perfect for an early morning departure. Wonderful breads and fruits, plus more. Fresh squeezed juice. The room was very clean. The futuristic shower was certainly interesting. Didn't use all the bells and whistles, like the radio, fan, steamer, and who knows what else the push buttons were for. Hotel M is definitely a good option if you want to be near the train station. It's right across the street.

8/10 Good

Joseph

Liked: Staff & service, room comfort

8/10 Good

Shane, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station
Very clean close to railway station. Friendly people. Very quiet

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Lieu très agréable avec le petit plus du canapé sympa. Bon accueil et déjeuné copieux
Stayed 1 night in Jul 2018

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique!!!
Cet hôtel se trouve très bien, en face de la gare et aussi très proche au centre ville. Les employés de l'hôtel étaient très sympa et gentille. Notre chambre était agréable et propre, on avait la climaisation dans la chambre! En plein été c'était bien utile et apprécié!! Et même un petit frigo aussi. On a oublié quelque chose de très importante dans la chambre par erreur, et l'hôtel nous l'a envoyé quassimment toute de suite! Très très bien!!! Très bon après vente. Encore merci BEAUCOUP à tous à l'hôtel M!!! This hotel is very well located, it is right opposite the train station and also only a few minutes walk into the town centre. The staff were all very friendly, welcoming and helpful. Our room was nice and clean, we had air conditioning in the room (very pleased as it was so hot outside!!!) And even a mini fridge. We left behind something very important in the hotel by mistake, so we got in contact with the hotel when we realised and they almost immediately posted this item to us. How helpful and efficient!!! Now that is customer service. Thank you again to the kind and helpful staff at the hotel M!!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Cool
RAS
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well located but too many flaws
Warm and friendly welcome from the staff. But too many problems spoil our stay. The bed was damp, uncomfortable and so old that it curved in the middle There was a lot of mold in the base of the shower. WiFi did not work No elevator to get on the third floor, That would be ok if the stairs weren’t so tiny with baskets full of laundry on our way on each floor. (All day long)
Stayed 1 night in Jul 2018

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix
Proche de la gare, bien situé. Personnel très sympa et accueillant. Equipe jeune et dynamique
Stayed 1 night in Jul 2018

8/10 Good

ころ, 日本　広島

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが親切、駅近
エクスペディアで予約していったにも関わらず、番号を見せても予約リストにないと言われ焦りました。 しかし、部屋があるので泊めてくれるというのでよかった。これはホテルMのマターなのかエクスペディアマターなのか？ スタッフはとても感じがよく親切でした。ホテルのwifiに接続できなかったのですがロビーでは繋がるように設定してくれたので助かりました。ロビーでスマホをしていたらコーヒーをサービスしてくれました。 朝食のスタッフも感じよかったです。
Stayed 1 night in Apr 2018

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Wally, Bordeaux

Liked: Staff & service, property conditions & facilities
Accueil Chaleureux
Hôtel sympathique devant la gare avec un accueil très chaleureux. Un grand merci à Anaïs qui a su rendre très agréable notre séjour sur Toulouse.
Stayed 2 nights in Mar 2018

10/10 Excellent

Chris , Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hôtel
Le personnelle très accueillant et serviable, le petit déjeuner était juste excellent avec des produits de qualités ! Seul bémol : la duré de mon séjour qui n'était qu'une seule nuit !
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un séjour en amoureux
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Buen hotel cerca de la estación de tren
Buen hotel para una visita rápida a Toulouse y muy cercano a la estación de tren. El personal es muy amable y servicial. Hay que considerar que no tiene ascensor. Las habitaciones son buenas, pero el ruido de otras habitaciones o de los pasillos es altamente perceptible.
Stayed 1 night in Jan 2018

8/10 Good

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Les différentes personnes qui gère l'hôtel sont vraiment très sympathiques et très serviables. La chambre que j'ai occupé était conforme à la description avec une bonne literie, une jolie déco, une douche au top et pour le plaisir un mini bar avec quelques boissons à disposition et offertes. Il manque peut-être un espace un peu plus aménagé pour ranger ses affaires lorsqu'on reste plusieurs jours et un porte serviettes dans la salle de bain. Le wifi fonctionne correctement et l'insonorisation externe est de bonne qualité car ma chambre donnait sur le boulevard qui est très passant. Un petit bémol avec le petit déjeuner qui est très bien avec des produits locaux mais il n'est servi qu'à partir de 7h00 et le boulanger n'est pas très fiable en terme d'heure de livraison, c'est vraiment un point à améliorer.
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017