8/10 Good
Natalia, Ottawa
Business traveler
23 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the York University campus and is perfect for visiting the university. I was there to attend a conference and loved that it took me under 10 minutes to get to the venue from the hotel. The hotel is really close to the subway station, too.
The hotel is quiet. The staff is friendly and helpful. My room was spacious, comfortable, clean. The complimentary Wi-Fi worked perfectly. I was impressed by the attentiveness of the cleaning person: they noticed that I used a specific coffee roast and replaced it promptly (it often happens in hotels that if there are still several sachets left, they forget to replace the roast you used).
Now, my quibbles: the bath towels had spots on them, which was unpleasant. There is no bar or restaurant on the premises and no room service, so to get food you have to go to the university food court. It's a short walk, but if you are tired or the weather is bad, this is not a great option. The York University campus is in the middle of nowhere, meaning that, apart from the food court, there is nothing within walking distance. Ordering a delivery is another possibility. The continental breakfast in the hotel was laughable. I tried it the first morning of my stay, and the next day I didn't even bother.
Overall, I recommend this hotel to anyone visiting the York University campus -- just plan your meals!
Natalia
Stayed 3 nights in Nov 2024