8/10 Good
ruqayah
Traveled with group
25 December 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews were very scary, so we were skeptical about this place. When we first arrived, they gave us a room that only had a mini fridge and a microwave; however, the ad shows a kitchen and we brought stuff to bake. we called them and complained as we payed for a unit with a full kitchen and they moved us to another unit. The other unit was dirty and not cleaned yet and so we called and told them that and they moved us to another unit which was very clean and exactly like the pictures. The entrance to the place has a bunch of graffiti, which we didn't mind; we actually took pictures in front of it. It is in Kensington marketplace so yes its not the most safe spot but we didn't experience anything, especially since we didn't walk around; we just took an Uber right from the apartment and returned in an Uber. If you are with a group of friends, you should be fine. The lock on the main door seems broken, but I don't understand why that matters since the apartment doors all have proper locks. If you are staying here with 5 people, you will get the unit with a mini fridge and a microwave and a living room that is a separate unit in front of yours. If only 4 people, I would recommend this place; just ensure you call them if you're unsatisfied; their customer service is pretty good. Also, there was hot water for us. and dont use the water heater thing; ours had mold inside.
ruqayah
Stayed 2 nights in Dec 2024