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"was a bit chilly but nice"

"Staff is nice. Shower items not provided."

"A lovely stay in the countryside near Lyon. Very friendly and welcoming staff who were attentive. Good dinner in the restaurant- the only option for miles on a Sunday evening! Glad they had the heater turned up in the room before I arrived or else I’d have been freezing. "

"Xx"

"Lovely place to stop over on the way home, pool a good size and lovely to swim in, lots of sun beds. Only dropped a star as the bathrooms were very tiny (my husband is nearly 2m) and dated, also it was a challenge to carry 3 very heavy cases to the room without a lift. We had a family room which was in the chateau and was spacious with plenty of storage etc. Kids enjoyed it! Area was beautiful, staff very helpful and friendly. Would use again. "

"Property website made no mention that the restaurant is closed on Sunday. No eateries within walking distance. No bar facilities. No staff on site after 8pm when we returned from a drive to find a restaurant open (only pizza and kebab places open in nearest small town). Staff dismissive of our need for a meal after a 800km drive. Property untidy, unkempt and in need of refurbishment. Stained toilet with worn seat. Lots of damp patches in room and bathroom with smell of mould. No mosquito repellant so got bitten multiple times during the night. No hand soap in bathroom only a fixed soap dispenser in the shower. Only one pillow each. No cotton sheet only a duvet so very hot in the night. Internet connection and parking facilities was good. Declined a partial refund of our payment so overall not worth the price."

"Very friendly host, conveniently located. Very clean and quiet."

"A wonderful set of chalets in a rural area. The owner is very friendly and helpful."

"The hotel itself is OK. It gives off this vibe like someone really cared when it started, the rooms and furnishings are really nice, but then completely gave up, as the details are cheap and staff is tragic. The checkin lady made me feel like her day’s worst burden, then said that the restaurant only sells frozen pizza and if we want something edible, we can drive elsewhere (in an establishment named Hotel Restaurant Riccoty). Later, when paying for the city tax, it took her good 5 minutes to come up with a bill for €1,48. To top it off, the staff forgot to call us a taxi, despite being repeatedly reminded that we really need it to be there early morning, less we miss our flight. Luckily, an Uber was near and flight caught, but I will never set foot in this hotel again. "