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"Great location with fabulous staff. Dining options could be improved as the evening buffet was not, in our opinion, value for money and could have provided a better range and quality. The other restaurants on site are excellent though and you have plenty of other choices in Flic N Flac, which is a short taxi ride away,"

"Very friendly and helpful close to mall "

"Property in perfect conditions, excellent facilities and super friendly and efficient staff. I was there during a typhoon level 3 alert. The airport was closed and a lot of clients got struck. The front desk, concierge and guest relations were simply amazing! The management did huge efforts to minimize clients’ discomfort. Amazing! "

"This is a bonafide five-star hotel and probably one of our best hotels we ever stayed at. We normally aim for O&O, Rosewood and Four Seasons and sometimes Mandarin Oriental and this is a top 5 in the world for us. The food is world-class and service is impeccable and we actually extended our stay with an additional 5 days and rebooked our flights back to Europe. One in the family haven’t been feeling well for a few days and the entire hotel and staff is helpful to accommodating our needs and “bending” the rules in the right way to ensure as smooth experience as possible despite the situation. We were also fans of the Guerlain Spa that was classy all the way. The staff have a high awareness of our dietary expectations and limitations from the day of arrival and through out our stay. We highly recommend this to families who wishes a smooth vacation with great food and world-class service. We think the Ocean Front Rooms are value for money and the terrace rooms are also the best."

"Lovely, clean property. Modern looking. Excellent staff who were very friendly, helpful and kind. Nicest hotel I have stayed in. It was my second stay there in 6 months. I went back quickly as it is an exceptional hotel."

"Hotel is in a great location to the Beach and views from room balcony were very good. Terrific buffet food quality with lots of options. I liked the welcoming feeling and property layout and entertainment in the evening. great stay."

"Food was incredible, however on some occasions we saw small ants in our room. Beach was incredible but not many activities for adults to do in the resort "

"The resort is just amazing! Staff were great! Food was great! It was a beautiful place and very relaxing. Wish we had Hasu including in our all inclusive, even for just one night. I wish I took down every staff members name as they made our stay so enjoyable but I dont want to name only a few people out of fairness, but to the GM, your staff are fantastic and I hope you can reward all of them."

"It was a very good experience that we have had at the LUX, people are very friendly and we have a lot of good time. Definitely, we’re gonna be coming back again. "