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"The staff were lovely and very helpful. The hotel was very clean, and the internet was good. The room itself was charming, but it lacked air conditioning because it was the winter, so it was warm at times. The location was perfect, just a short walk to the town center and the Convent of Christ. Despite the central location, noise was not an issue at all. The hotel offered a standard buffet breakfast, and as a boutique hotel, it had a unique charm. The rooftop patio was particularly lovely. Tea was served daily at 5 PM. Simple but a very nice touch. Check-in and check-out were smooth. Parking was on the street adjacent to the hotel, and while it was sometimes difficult to find a spot, this was due to public parking availability and not the hotel's fault. There was one small hiccup with my reservation. I booked two rooms for four people and expected them to be close together. Initially, our rooms were not adjacent, but upon request, the staff kindly moved us right next door to our friends. Despite this minor inconvenience, I would still recommend this hotel for its cleanliness, friendly staff, great location, and good internet service."

"What a beautiful hotel! The staff could not have been more gracious and helpful. The room and bathroom were lovely, the water hot, the towels fluffy. In-room robes were a nice touch. The breakfast was beautifully presented, delicious, and plentiful. Patricia, our main concierge, was beyond helpful and charming. I would recommend this hotel to anyone and stay there again."

"A un lado del santuario de nuestra Señora de Fátima se encuentra el hotel. La mejor ubicación en toda la ciudad. Está a 5 minutos caminando a la estación de autobús y tiene el mejor restaurante. El servicio es muy amable tanto en el hotel como en el restaurante. Las habitaciones están muy cómodas y amplias."

"Perfect location near the church. Took the room facing the church. Paid €20 extra per day. Worth the money. Breakfast was good. Lots of Japanese & Indonesia tourist when I was there. Breakfast was a little unruly with them. "

"Excellent services "

"Staff are friendly, room is spacious and clean."

"Great"

"Hotel is freshly-renovated and comfortable, and a 2-minute walk from the main pedestrian road Serpa Pinto. The people at the front desk were very pleasant."

"This was a wonderful stay and location. Our check-in was easy and the receptionist was very friendly and gave us great dinner recommendations. The view from the hotel looking out at the castle at night was stunning. The hotel is also right off the main street and we walked to the old part of town in less than 5 minutes. Highly recommend and we'd stay there again. "