Toluca Convention and Exhibition Center - 3 min drive - 2.8 km
Las Plazas Outlet Lerma - 9 min drive - 9.2 km
Galerias Metepec Shopping Center - 12 min drive - 11.5 km
Centro Dinámico Pegaso - 13 min drive - 12.6 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive
Restaurants
Toks - 3 min walk
Starbucks - 3 min walk
Los Arcos - 8 min walk
Fast Food Sendero - 9 min walk
Madero Restaurant-Café - 8 min walk
About this property
City Express Suites by Marriott Toluca
Hotel near Plaza Sendero Toluca
Located close to Toluca Convention and Exhibition Center, City Express Suites by Marriott Toluca provides free self-serve breakfast, a free roundtrip airport shuttle, and a terrace. In addition to dry cleaning/laundry services and a 24-hour health club, guests can connect to free in-room WiFi.
You'll also find perks like:
Free self parking
A free area shuttle, a TV in the lobby, and luggage storage
A front-desk safe, smoke-free premises, and an elevator
Room features
All 91 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and hair dryers
LCD TVs with premium channels
Recycling, kitchenettes, and refrigerators
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Free 24-hour roundtrip airport shuttle
Airport shuttle on request
Free area shuttle up to 10 kilometers
Food and drink
Free self-serve breakfast available daily 7:00 AM–10:00 AM
Room service available
Coffee/tea in common area(s)
Things to do
24-hour health club
Family friendly
Free area shuttle
Kitchenette
Laundry facilities
Microwave
Refrigerator
Conveniences
Banquet hall
Elevator
Front-desk safe
Reception hall
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Turndown service
Business services
Business center
Conference space (323 square feet)
Meeting room
Outdoors
BBQ grill(s)
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Annual offsets purchased for at least 10% of carbon footprint
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Cable channels
LCD TV
Premium channels
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Kitchenette
Microwave
Refrigerator
Stovetop
More
Desk
Energy-saving switches
Iron/ironing board
Phone
Recycling
Safe
Turndown service
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the health club without adult supervision
Property is also known as
City Suites Hotel Toluca
City Suites Toluca
City Express Suites Toluca Hotel
City Express Suites Hotel
City Express Suites Toluca
City Suites Toluca
City Express Suites Toluca
City Express Suites by Marriott Toluca Hotel
City Express Suites by Marriott Toluca Toluca
Frequently asked questions
Is City Express Suites by Marriott Toluca pet-friendly?
No, only service animals are welcome at the property.
How much is parking at City Express Suites by Marriott Toluca?
Self parking is free at this property.
What time is check-in at City Express Suites by Marriott Toluca?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at City Express Suites by Marriott Toluca?
Check-out is at 1 PM.
Does City Express Suites by Marriott Toluca provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is City Express Suites by Marriott Toluca located?
Situated near the airport, this hotel is within 1 mi (2 km) of Plaza Sendero Toluca and Toluca Convention and Exhibition Center. Las Plazas Outlet Lerma and Town Square Metepec are also within 6 mi (10 km).
City Express Suites by Marriott Toluca Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 96 out of 184 reviews" "
10 - Excellent
96
Rating 8 - Good. 49 out of 184 reviews" "
8 - Good
49
Rating 6 - Okay. 15 out of 184 reviews" "
6 - Okay
15
Rating 4 - Poor. 9 out of 184 reviews" "
4 - Poor
9
Rating 2 - Terrible. 15 out of 184 reviews" "
2 - Terrible
15
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
JULIO
11 June 2024
JULIO
Stayed 1 night in Jun 2024
6/10 Okay
Carolina
16 March 2024
Carolina
Stayed 1 night in Mar 2024
2/10 Terrible
Carolina
16 March 2024
Carolina
Stayed 3 nights in Mar 2024
2/10 Terrible
Pablo
Business traveler
8 March 2024
The property did not honor the Expedia payment and reservation. They simply disregarded it, saying they had no available rooms, and insisted that having Expedia selling us the room is not important.
Pablo
Stayed 1 night in Mar 2024
6/10 Okay
Ivonne alejandra
Traveled with family
7 November 2023
Liked: Staff & service
Encontramos cabello en las camas, el baño y no se veia tan limpio detras de las camas
Reception is awful. They assign your room to someone else when it is already assigned to you.
They deactivate the door card multiple times in a day.
They charge from your card without even confirming with you.
Reception guy behaves rudely.
Change more than what was agreed on.
This is the worst hotel I ever stayed in my life! The room was dirty and the bathroom a mess. They only have one heater remote control for the entire hotel... NEVER COME BACK.
Great value for the money. Very convenient for airport, for all the industrial area and right by a new shopping mall, restaurants and movie arcade. Very good quality breakfast. Amazingly helpful and polite service.
Upon arrival I was given a room that was already occupied. For the mistake I was given an upgrade to a room that had a terrible smell. One of the two rooms that we had for the night had issues with the lock on the door. The key got stuck and were unable to use it for the night. No one acted on this and had to share one room for two guests. Invoicing was a nightmare. WILL NEVER STAY AT ANY OF THESE HOTELWA EVER.
This hotel is right next to a large indoor mall, with lots of shops and restaurants, so without needing a car or transportation we had a lot of options for things to do. Although the hotel's website indicates that they provide transportation to the airport, we found that because we needed to go to the airport on a Sunday morning - and apparently they don't have much call for transportation on a Sunday - we were told that they did not have a driver available. When we pointed out that their website said transportation was provided and did not indicate "except on weekends", they took care of us immediately. Their manager on duty drove us personally! They were customer-oriented, their breakfast was a full and tasty breakfast and we will stay there again when we need/want to fly into Mexico City.