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"We were really disappointed with our stay. The place was not clean at all — we found hair everywhere, which was very off-putting. The bathroom was dirty and had black bits on the floor, making it feel unhygienic. The freezer was also very dirty, with bits of hair inside it — absolutely unacceptable. On top of that, we specifically booked an accommodation with a terrace, but were given a room with no terrace at all. This was misleading and not what we paid for. To make matters worse, we were charged 50 euros for cleaning, which is completely unreasonable considering the state the property was in when we checked in. The only positive aspects of our stay were the spa and the view, which were both very nice. Unfortunately, those few good points didn’t make up for the overall lack of cleanliness and misleading listing. Would not recommend to anyone and specially to ones travelling with kids."

"Excellent family-owned hotel in the center of wonderful Freiburg. Super nice staff, high level of service. I'll be back!"

"Great location to train service for travelers and very comfortable. "

"Danke für das schöne Wochenende bei euch!"

"Camere spaziose e pulite, personale gentile disponibile e molto cordiale. "

"I found this a great choice. Close to the main train station but also quiet and safe. Room was clean, modern, and facilities in room were excellent. "

"The hotel is in the perfect location - near to the train station and the city centre. Our room was a good size, bed was comfy, and there was a kettle for making tea and coffee, which was great. The only downside to our trip was the swimming pool and sauna were closed for renovations...and we had booked the hotel especially to use those facilities. "

"Excellent location, very good breakfast "

"This is a brand-new property: quiet, spacious, comfortable. Staff is outstanding: courteous and attentive. The location is not easily walkable to Freiburg’s old town but the tram is a block away. Highly recommend!"