Blvd. Insurgentes 5950, Col. El Lago, Tijuana, BC, 22210
What's nearby
Macroplaza Insurgentes - 4 min walk
El Trompo Interactive Museum Tijuana - 12 min walk
Parque Morelos - 13 min walk
Chevron Stadium - 3 min drive
U.S. Consulate General Tijuana - 6 min drive
Getting around
Tijuana Intl. Airport (TIJ) - 18 min drive
Restaurants
Starbucks - 5 min walk
Mantequilla Paseo del Parque - 8 min walk
Chili's - 5 min walk
Las Tablas - 8 min walk
Café de la Flor - Macroplaza - 8 min walk
About this property
City Express by Marriott Tijuana Insurgentes
Hotel near El Trompo Interactive Museum Tijuana
Located close to World Trade Center Tijuana and Parque Morelos, City Express by Marriott Tijuana Insurgentes provides free full breakfast, dry cleaning/laundry services, and a gym. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
Free self parking
A free area shuttle, smoke-free premises, and a water dispenser
A vending machine, a 24-hour front desk, and an elevator
Room features
All 127 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with showers
32-inch LCD TVs with cable channels
Daily housekeeping, electrical adapters/chargers, and desks
Languages
English, Spanish
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
City Express Insurgentes Hotel
City Express Insurgentes Hotel Tijuana
City Express Tijuana Insurgentes
City Express Tijuana Insurgentes Hotel
City Express Tijuana Insurgentes
City Express by Marriott Tijuana Insurgentes Hotel
City Express by Marriott Tijuana Insurgentes Tijuana
City Express by Marriott Tijuana Insurgentes Hotel Tijuana
Frequently asked questions
Is City Express by Marriott Tijuana Insurgentes pet-friendly?
No, only service animals are welcome at the property.
How much is parking at City Express by Marriott Tijuana Insurgentes?
Self parking is free at this property.
What time is check-in at City Express by Marriott Tijuana Insurgentes?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at City Express by Marriott Tijuana Insurgentes?
Check-out is at 1 PM.
Where is City Express by Marriott Tijuana Insurgentes located?
Situated in the entertainment district, this hotel is within a 15-minute walk of World Trade Center Tijuana, El Trompo Interactive Museum Tijuana, and Parque Morelos. CEART Tijuana and Chevron Stadium are also within 2 mi (3 km).
City Express by Marriott Tijuana Insurgentes Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel did not have water, no air conditioning and it was very hot. Zero customer service skills for the stuff there. Us, customers reported issues and they refuse to refund the money for us to get another place to stay
Jorge
Stayed 1 night in Jul 2024
4/10 Poor
Verified traveler
Traveled with family
21 July 2024
Disliked: Staff & service, room comfort
Disappointing first and last stay.
Check in was great, was able to allow my grandmother rest before her medical appointments. Requested extra pillows and towels as there’s 4 of us in total and the 2 towels are not enough. Returned from our appointments to no water in the building. The air conditioner did not cool the room at all it was humid and hot. I had to go downstairs for assistance as the room phone was not working either. I understood the other guests were complaining about not having water so I was patient. Once again I asked for the extra pillows and towels and help with the air conditioner. Receptionist said ok we’ll bring it upstairs to your room. I waited an hour for the water to turn on and still waited for the towels and pillows. Went back downstairs and again I was told they’d bring them to us. The room was extremely hot and uncomfortable my grandmother was exhausted so she said to just let her sleep and we’d leave earlier than planned. Very disappointed in the staffs false promises. As we were leaving our room housekeeping lady was very rude and said to us that if we’re checking out to leave the door open for her to clean. I said ok: I’ll open the door again for you and she said in a very rude tone, “I’ll open it myself”. We were so upset and offended by the staff we definitely will never stay here again. We normally stay at the Marriott chains; will definitely drive more than this convienent location.
We love it, the only problem was the location. It’s very complicated just to get there. There’s no easy access to the parking lot entrance. There’s only one way to get there and one has to drive around if coming from the opposite side of the street.