"Very nice place with super central location. Breakfast was good but what we value the most was the staff and service we received. We were able to store our bags in the hotel lobby two days before actually check in as we were going to Sa Pa and didn’t want to bring them with us. Everyone at the front ..."

"Good property, great location, walkable, they affiliate SPA amazing also they affiliate transportation too or travel agency"

"Great location with easy and close access to Hoàn Kiếm Lake, shopping and attractions in the Old Quarter. Besides the great location, we enjoyed our stay because the hotel was quiet and comfortable. One aspect that should be highlighted is the level of service. Carlos and Amelinda, along with the ..."

"We had an absolute incredible time. The property was gorgeous. The service was top-notch. The staff was extremely friendly and helpful in all areas. We had a wonderful time sitting upstairs in the Sky bar. The bartenders have a craft that is off the charts. Recommend this place hotel it hit 10 out ..."

"Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa."

"The included breakfast is five star. Beautiful atmosphere and great food"