Find all hotels by Ascott in Thousand Islands

"no contact with the property at all - no response to emails, the phone number provided by Expedia was wrong. On the Expedia web page, there is information that "Free ferry terminal shuttle" is included. But we were charged for the ferry tickets at the resort reception. On the Expedia web page, there is a correct map and hotel location but on the booking confirmation, the link to hotel map shows another hotel in Malesia on an island with the same name. the food is relay good, the island is...

"The island is abiut 20 minutes boat ride from Jakarta and it's the closest island of thousands Island. Unfortunately the rubbish from Jakarta ended up on the beach in the island so swimming is not an option but the pool is great. If you come to get away the crowded Jakarta, this is the place where you can just relax, ride a bike and basically just chillax. Foods are great and lots of variety, the staff are polite and always helpful. I really enjoyed my stay"