Easy to check in. Damage from previous renter still present. Holes in wall, broken chair seat, loose cable plates hanging from wall, door jams loose, dents in doors from punches. Damage to air hockey table keeps puck from gliding smoothly. Felt tip missing from cue stick. Michigan winter will never allow the "hot tub" to get hot as it is run on 110volts not 220volts. Temp got to 30 outside and the tub could not keep up. We covered it all day Sat and checked it after 9 pm and it was at 98. Exploring a foul smell found 2 lg vomit mounds from the previous renter along with used charcoal grill contents 3' from hot tub and 2' from the drive way. Husband removed with shovel. Ice on walk way, almost fell a couple times. 1 roll of tp, no hair dryer, not enough chairs for 10 pl. or plates/cups. No stopper 4 tub. Random internet issues, investigation uncovered burnt melted outlet. Property Manager PM was difficult to replace, making me feel bad he had to drag his 3 yr to HD on a Sat afternoon to replace outlet. From conversations with PM and evidence of previous troubleshooting, ie extra power strip sitting on stand where router was sitting along with only lamp in the entire living room. No other area where there was a power strip, was there an extra one sitting near by as backup. States communication break down was a misunderstand. However, while explaining the issue over the phone; he tries to interrupt me - I intercept & ask if I can explain. As I am explaining and reaching the plug investigating the issue seeing if it would recreate itself or if it was resolved (He was stating that if he came out to the property and there was only a simple issue of plugging the cord back into the outlet because the couch bumped it out, there would be a sticky point that he didn't elaborate on.) As I am grabbing the plug I can feel an issue and am expressing this as I am experiencing it and all of a sudden the phone call ends. There is no time stamps on the messages in the app, however there was over an hour between that phone call & when I sent pic proof via text of the outlet melted and burnt thus the reason for the issue. Still 2hr till update, 3 hr till repair. Before looking behind the outlet cover it felt loose and like there maybe issue with wiring, idk. Moved plug, checked fire alarms, all worked then. Decided to stay. Frustrated had to escalate to extreme to get resolution to a problem previously ignored and made to feel like I was the issue.