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Hotel El Ciruelo

4.0 star property
Hotel with free valet parking, a quick walk to Artisan Market of Tepoztlán

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4 Suite Max with Fountain and Mountain View - Pet Friendly | Premium bedding, down comforters, Select Comfort beds, minibar
4 Suite Max with Fountain and Mountain View - Pet Friendly | Premium bedding, down comforters, Select Comfort beds, minibar
Interior
6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Laundry
  • Spa
  • Housekeeping
The current price is SAR 488
SAR 585 total
includes taxes & fees
17 Mar - 18 Mar

Room options

View all photos for 8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view | Premium bedding, down comforters, Select Comfort beds, minibar

8 Suite Nicolás with jacuzzi and mountain view

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Suite Federica with Fountain and Mountain View - Pet friendly

Premium bedding, down comforters, Select Comfort beds, minibar

3 Suite Federica with Fountain and Mountain View - Pet friendly

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view | Premium bedding, down comforters, Select Comfort beds, minibar

9 Suite Jerónimo with jacuzzi and mountain view

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly | Premium bedding, down comforters, Select Comfort beds, minibar

4 Suite Max with Fountain and Mountain View - Pet Friendly

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Suite María with Fountain and Mountain View - Pet friendly

Premium bedding, down comforters, Select Comfort beds, minibar

2 Suite María with Fountain and Mountain View - Pet friendly

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 10 Suite Santiago with jacuzzi and mountain view

Terrace/patio

10 Suite Santiago with jacuzzi and mountain view

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 11 Suite Antonio with small pool and mountain view

11 Suite Antonio with small pool and mountain view | Terrace/patio

11 Suite Antonio with small pool and mountain view

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Suite Francisca with Fountain and Mountain View - Pet friendly

Premium bedding, down comforters, Select Comfort beds, minibar

1 Suite Francisca with Fountain and Mountain View - Pet friendly

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 5 Suite Diego with jacuzzi and mountain view

5 Suite Diego with jacuzzi and mountain view | Terrace/patio

5 Suite Diego with jacuzzi and mountain view

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 6 Suite Joaquín with jacuzzi and mountain view

6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio

6 Suite Joaquín with jacuzzi and mountain view

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for 7 Suite Sofía with jacuzzi and mountain view

7 Suite Sofía with jacuzzi and mountain view | Terrace/patio

7 Suite Sofía with jacuzzi and mountain view

Highlights

Yard
Deck/patio
Heating
Flat-screen TV
Select Comfort bed
Premium bedding
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
17 Av. Ignacio Zaragoza Santisima, Tepoztlán, MOR, 62520

What's nearby

  • Artisan Market of Tepoztlán - 4 min walk
  • Experiencia Tepoztlan Language School - 10 min walk
  • Tepozteco Pyramid - 2 min drive
  • El Suspiro Tepoztlan - 3 min drive
  • El Tepozteco National Park - 9 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 92 min drive

Restaurants

  • ‪Mercado de Comida - ‬2 min walk
  • ‪El Ciruelo - ‬1 min walk
  • ‪Café Amor - ‬2 min walk
  • ‪El Mirador de Tepoz - ‬2 min walk
  • ‪Cacao el Dulce Sabor de la Naturaleza - ‬4 min walk

About this property

Hotel El Ciruelo

Upscale hotel near Artisan Market of Tepoztlán
Located close to Tepozteco Pyramid and El Tepozteco National Park, Hotel El Ciruelo provides a terrace, a coffee shop/cafe, and laundry facilities. Treat yourself to a deep-tissue massage or other spa services. In addition to a bar and a business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a porter/bellhop
  • Concierge services, tour/ticket assistance, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel El Ciruelo feature perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and bathrobes.
Other amenities include:
  • Select Comfort beds and down comforters
  • Bathrooms with rainfall showers and hair dryers
  • 43-inch flat-screen TVs with digital channels
  • Private yards, wardrobes/closets, and children's slippers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free 24-hour offsite parking within 328 ft

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–11:30 AM: MXN 299 for adults and MXN 350 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Down comforter
  • Heating
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Deck or patio
  • Yard

More

  • Access via exterior corridors
  • Children's slippers
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 350 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 299 for adults and MXN 350 for children
  • Pet fee: MXN 350 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel El Ciruelo Hotel
Hotel El Ciruelo Tepoztlán
Hotel El Ciruelo Hotel Tepoztlán

Frequently asked questions

Is Hotel El Ciruelo pet-friendly?

Yes, Hotel El Ciruelo allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 350 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hotel El Ciruelo?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel El Ciruelo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel El Ciruelo?

Check-out is at noon.

Where is Hotel El Ciruelo located?

Situated in Tepoztlán, this hotel is 0.2 mi (0.3 km) from Artisan Market of Tepoztlán and 1.4 mi (2.2 km) from Tepozteco Pyramid. El Tepozteco National Park and University of the State of Morelos are also within 12 mi (20 km).

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Hotel El Ciruelo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 129 out of 197 reviews
Rating 8 - Good. 40 out of 197 reviews
Rating 6 - Okay. 14 out of 197 reviews
Rating 4 - Poor. 9 out of 197 reviews
Rating 2 - Terrible. 5 out of 197 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and it's close to everything, nice location.
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

Archivaldo

Liked: Cleanliness, staff & service, amenities
Good place to stay in the town and good food at it
Stayed 1 night in Jun 2024

8/10 Good

Jorge

Excellent location and very good food
Stayed 1 night in Jun 2024

10/10 Excellent

carrie

Lovely boutique hotel with a great location and an excellent restaurant!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Tepoztlán hotel
Beautiful hotel, close to everything. One of the highlights of our Mexico trip. We stayed in Federica room #3, not hot tub but the room was still amazing with a private patio
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and private space with unique views and an incredible service
Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable hotel clean and the decoration es very nice. The restaurant is very good too.
Stayed 1 night in Sep 2023

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at the heart of Tepoztlán making it very easy to enjoy the town. Our bedroom was breathtaking, with an unbeatable view, spacious, clean and confortable. 5 star service, will be coming back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with beautiful rooms. The view from our room was great and really enjoyed the jacuzzi. Loved the experience
Stayed 2 nights in Mar 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super hotel
Stayed 2 nights in Sep 2023

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service excellent food convenient clean. Except the shower head wasn’t working and the drain was too Slow .otherwise was good thank you for your service….
Stayed 2 nights in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Antonio is nice. Unfortunately the pool is very small looks more like a large tub and the water is not heated. Everything else was very enjoyable.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I have used their restaurant many times, but it is my first time staying in the hotel. I absolutely loved it. I am not going to say anymore because I don’t want everyone to discover this gem and make it unbookable!
Stayed 1 night in Mar 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in the best location of Tepoztlan, we left our car on the valet parking and we didn’t used it again until check out. It’s the perfect hotel to walk through all Tepoztlan. The room, hotel and restaurant is really cozy and peaceful. Great kitchen and service. We love the view from the jacuzzi to the mountains.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice little hotel. Not much experience in the hotel industry since it is very new. Tepoztlán is dead during the week which means less staff. Hotel hostess did everything from front desk, to take things to the room and almost park the car. Need to work on that during the week. Weekends a lot mor staff.
Stayed 1 night in May 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El ciruelo
It was amazing to wake up and see the Tepozteco. The room was huge. The only thing that I would like is to have the pool inside the room with warm water.
Stayed 1 night in Feb 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, most of the things are in a good shape. But in our room the mosquitos net were damaged. So we had much mosquitos in the room. Sadly there is no A/C in the room. In our time it was super hot in the room. Combined with the mosquitos was not the best nights we had. But overall the staff and the hotel is still a nice Hotel to stay. The staff really take care about your wishes.
Stayed 2 nights in Apr 2024

4/10 Poor

diane

Disliked: Cleanliness, amenities, property conditions & facilities
Grounds crew working and using electric skill saw directly outside our door for both of our days. Water pressure very low for cold water so only option was a trickle or scalding. Big gaps under doors to outdoor areas, cleanliness not great. Given the price we paid we expected more…. $9078 pesos for two nights.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

ADELA

Liked: Staff & service, property conditions & facilities
Muy lindo hotel. La vista de mi cortical Tepozteco!
Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Stayed 4 nights in Feb 2025

10/10 Excellent

LUIS FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 2 nights in Jan 2025