6 Calle de la Cumbre Santisima Trinidad, Tepoztlán, MOR, 62520
What's nearby
Artisan Market of Tepoztlán - 6 min walk - 0.5 km
Bajo La Montaña - 10 min walk - 0.9 km
Experiencia Tepoztlan Language School - 10 min walk - 0.9 km
Tepozteco Pyramid - 2 min drive - 0.9 km
El Suspiro Tepoztlan - 3 min drive - 2.3 km
Getting around
Benito Juarez International Airport (MEX) - 89 min drive
Restaurants
Los Colorines - 2 min walk
La Terraza Tepoztlán - 4 min walk
El Rey Tepozteco - 1 min walk
La Colorina - 2 min walk
Hielocos - 5 min walk
About this property
Casa Jade
Guesthouse in the mountains
Casa Jade provides amenities like a garden and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also find perks like:
Free self parking
Tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra amenities include:
Showers and shampoo
Private yards, wardrobes/closets, and ceiling fans
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Things to do
Full-service spa
Guest services
Front desk (limited hours)
Housekeeping (once per stay)
Tour/ticket assistance
Outdoors
Garden
Picnic area
Spa
Massages
Spa open daily
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes/curtains
Ceiling fan
Bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Cleaning supplies
Outdoor space
Patio
Yard
More
Connecting rooms available
Desk
Guidebooks/recommendations
Individually decorated
Individually furnished
Laptop-friendly workspace
Local maps
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Casa Jade Tepoztlán
Casa Jade Guesthouse
Casa Jade Guesthouse Tepoztlán
Frequently asked questions
Is Casa Jade pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Jade?
Self parking is free at this property.
What time is check-in at Casa Jade?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Casa Jade?
Check-out is at noon.
Where is Casa Jade located?
Situated on the boardwalk/promenade, this spa guesthouse is within a 10-minute walk of Cocinar Mexicano, Artisan Market of Tepoztlán, and Ex-Convent of the Nativity. Tepoztlán Museum Carlos Pellicer Collection and Bajo La Montaña are also within 10 minutes.
Casa Jade Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 5 reviews" "
10 - Excellent
1
Rating 8 - Good. 2 out of 5 reviews" "
8 - Good
2
Rating 6 - Okay. 1 out of 5 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 5 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews" "
2 - Terrible
1
7.6/10
Cleanliness
6.4/10
Staff & service
6.0/10
Amenities
7.2/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Traveled with family
31 December 2019
Liked: Cleanliness
Tranquilo pero desafortunado
Nos tocó una de las 2 cabañas que dan al jardín. El lugar es muy tranquilo. Walberto muy amable. La cama y almohadas un poco incómodas. Desafortunadamente tuvimos como vecinos a un tal Alberto y Abigail que no tuvieron la decencia de respetar el lugar ni a las personas que nos hospedamos allí, con escándalo y peleas casi toda la noche. Hablamos con Walberto y muy amablemente hizo lo que estuvo a su alcance para remediar la situación. El lugar está muy cerca de la avenida que va a la pirámide y del centro. Me pareció un poco caro en relación a lo que ofrece. Y desgraciadamente desapareció una toalla de baño de mis pertenencias.
Me gusto la excelente ubicacion, y la tranquilidad del lugar,
Verified traveler
Stayed 2 nights in Nov 2019
2/10 Terrible
Verified traveler
Traveled with partner
19 August 2019
Disliked: Staff & service, amenities
No respetan las reservaciones hechas a través de Expedía, incluso con días de antelación. Se limitan a responder que tuvieron un problema con “el sistema” y no dan mayor explicación.
Me gusto en general, solo agradecería que si no van a hacer limpieza al día siguiente nos lo mencionaran antes
Verified traveler
Stayed 2 nights in Jul 2019
8/10 Good
CINDARELY
27 July 2019
Liked: Cleanliness
Concepto interesante peromuy básica para el costo
Un lugar muy caro considerando lo sencillo y básico de la casa Jade, considero que podría mejorar mucho, no hay televisión, no hay closet para colgar la ropa, el sillón que tiene dentro de la recamara esta muy sucio y la puerta hace mucho ruido. los detalles hacen la diferencia, relación costo beneficio le doy un 6, hay lugares mas cómodos y que ofrecen mas por menos