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"Rooms were very comfortable and clean, with a great view over the city of Malang. Staff was very friendly too and even though they had quite a few trainees on the roster when I stayed, they tried their best and always had a smile on their face, even though they were still learning and occasionally had to clarify a number of things with the senior staff. I had to set off very early in the morning but they were kind enough to prepare a packed breakfast (with delicious nasi goreng) for me. "

"Incredible staff. Couldn’t have done more for us. The ambience of the hotel is relaxing and welcoming. Couldn’t recommend enough. "

"I was on a business trip, my associate suggested this hotel and arranged for a private driver so i really didn't spend much time in the hotel. The staff was friendly, the place clean and the morning buffet is quite good. The room price is good, i used Expedia to book it. This property is next to a couple of malls which was good when my phone charger died, samsung is in the mall. One thing that is probably a problem for most people is the 4 am Muslim prayers blasting across the city. This happens 5 times per day. Otherwise i felt safe in the area."

"Hotel and staff are very nice. The room are very comfy. "

"The staff was very friendly. Yanto, one of the management team was especially kind to me a d my girlfriend, taking great care of us during our stay. "

"Nice hotel. Very accommodating to the different things I needed whilst staying. "

"The staffs, the services, the hotel conditions were WONDERFUL!"

"Odi from the front desk was really friendly, helpful and accommodating. He is an excellent front desk person. Mansur from the restaurant was another excellent employee."

"They were well staffed and willing to care for our every need. We were treated like royalty. Breakfast was amazing with an endless amount of choices to satisfy everyone. "