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6/10 Okay
Kelsey M.
17 December 2022
Underwhelming but nice location
We loved the location and the cozy cabin feel/decor. Unfortunately, we had a rough start from check-in, to completely unresponsive/absent property management. It was as if no one had stayed there since last summer. We started with difficulties entering the home per check-in instructions. It didn’t seem like anyone had prepared the home for us. There were multiple dead flies on the beds and upstairs bedroom carpet, lots of dead ladybugs/other bugs in the upstairs bathroom, and the most troubling part was the water and plumbing. At first I thought we were going to have to find somewhere else to go. None of the toilets flushed and were backed up with a strange gray dust debris. The sinks and showers dumped brown water and debris. We spent so much time plunging the toilets and spent the next day or so flushing the system and getting things moving until we could use the upstairs shower. The upstairs shower doesn’t drain - we still attempted showering with it filling up, along with all the dead bugs in it. This stay definitely felt more like a rustic camping adventure when it came time to bathroom use.
The other major disappointment was that none of the patio furniture was set up like the photos. The patio was bare and the cushions stacked inside. We were able to find some of it in the shed and set it up ourselves which was one of the major rental attractions due to the beautiful view.
I’m disappointed to leave a negative review - we were really looking forward to our stay but spent all of our time with family at another rental property to shower, do laundry, and take advantage of their amenities. This property’s price point at $5,200 for one week is not worth the value in comparison to the other rental we had.
The most upsetting part of our stay was being on hold for hours first checking in, even after calling the emergency line to get the water working. Someone has still yet to reply to an email asking for help during our stay.