All employees made sure that you were taken care of during your stay. The lobby is very nice with great views. Fresh cold water waiting your arrival. Easy access to the gondola by way of a trail that is directly behind the establishment. Just take the trail and right across the street is the gondola. If you didn't want to take the small hike, the driver will drop you off right in front of the gondola. Also, across the street is the Mountain Village grocery store (anything you want is there). In the lobby is free coffee and hot tea. The room was on the small side, but it served its purpose. The bathroom was fairly large. Nice full length mirror on the wall. You can hear the neighbors surrounding you if talking and walking above you. All in all, it was very nice. Nice pool, hot tub and fire pit for anyone to use. Great location for getting to downtown Telluride. Our room didn't have a view, but there were other rooms to book if that is what is important to you. Everyone working there is very nice!!!!!