2/10 Terrible
Terrell
Traveled with partner
29 January 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived &/were greeted by a checklist completed by Suzette stating the unit was prepared and ready for us to arrive. What we found instead were…2 broken windows that were open & we were unable to close with over night temps below 5 Fahrenheit, antiquated electronics (20 years old), display on the oven did not work, stains all over the carpet, broken bath light fixtures in both bathrooms (missing bulbs and shades), a missing drain/stopper in half bath, a full but clean dishwasher, burned out light bulbs, odd stains on the wall in bedroom, trash from Christmas underneath the bed, a broken, small, inexpensive dresser, dirty blankets that smelled of feet in the closet, & a lack of coat hangers.
We made multiple emails, online chats, & text messages. On Friday the local representative came and was shocked and surprised at the condition of the condo. We then find out this was the same person who had signed the checklist prior to our arrival. The representative reviewed our concerns with us and placed an order with maintenance. Over all the only thing “repaired” were the windows were closed and they unable to be opened at all.
In addition to all the other problems that we faced, the Internet & television reception were spotty at best, and most of the time we were forced to use the iPad that we brought with us.
We would stress this unit is below average in quality & not the standard expected for the area. Without the upgrades and repairs, don’t book. 0 out of 10
Terrell
Stayed 7 nights in Jan 2025