We had a great stay (2 nights) here although a few things were surprising. Check-in was smooth with the general manager really striving to offer fantastic customer service.
The property, whether it be the outside, the reception and dining areas or the rooms are cosy and well decorated. The room was on the small side with no mini-fridge or desk. The TV selection was great and the Wi-Fi was fast and reliable.
Breakfast was okay although you could tell we were eating the leftovers from the previous day on our 2nd morning. However, breakfast at 9 am (!!!) was an inconvenience for us. We learned that this is common in Georgia but for Westerners like us who like to start early, this was quite an issue.
Even though we were absent most of the day, our room was never serviced. Not really an issue but surprising.
Only the general manager and guests were wearing masks in the hotel. We are vaccinated and not paranoid but we find it a little insulting to see a sign on the door insisting that guests wear a mask when the staff doesn't. To enter Georgia, you need to be vaccinated so tourists are not the source of the pandemic...
Finally, I would suggest having a recycling bin in the room as well as refillable bottles of shampoo and soap in order to reduce the waste from those little plastic bottles.