You can look forward to dry cleaning/laundry services, a business center, and a steam room at Hotel Emas Tawau. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Cacao Palace, the on-site restaurant. Free in-room WiFi and a sauna are available to all guests.
Additional perks include:
A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
A ballroom, an elevator, and wedding services
A 24-hour front desk
Room features
All 102 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and minibars.
Extra amenities include:
Bathrooms with shower/tub combinations and free toiletries
32-inch LCD TVs with satellite channels
Refrigerators, coffee/tea makers, and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Area shuttle
Food and drink
1 restaurant
24-hour room service
Restaurants on site
Cacao Palace
Things to do
Sauna
Steam room
Family friendly
Refrigerator
Conveniences
Ballroom
Elevator
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Wedding services
Business services
Business center
Conference space
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
32-inch LCD TV
Satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
Refrigerator
More
Free newspapers (weekdays)
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Emas Hotel
Emas Hotel Tawau
Emas Tawau
Hotel Emas
Hotel Emas Tawau
Tawau Hotel Emas
Hotel Emas Tawau Hotel
Hotel Emas Tawau Tawau
Hotel Emas Tawau Hotel Tawau
Frequently asked questions
Is Hotel Emas Tawau pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Emas Tawau?
This hotel doesn't offer parking.
What time is check-in at Hotel Emas Tawau?
Check-in start time: 2 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Emas Tawau?
Check-out is at noon.
Does Hotel Emas Tawau provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Emas Tawau located?
Located in the heart of Tawau, this hotel is within a 10-minute walk of Hospital Besar Tawau, Tawau Tanjung Market, and Tawau Fish Market. St. Patrick's Anglican Church and Tawau District Library are also within 1 mi (2 km).
Hotel Emas Tawau Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
reached late evening to check in, rooms were already available. upon reaching the room, noticed the room was very musky. no decent wardrobe and the air cond was very noisy at times. the fridge cant be switched on as it was moved from its original location thus the plug was too far away. the wifi was also out of service. second day, had to ask the front desk to ask the staff to move the fridge, fix the internet and check on the water supply as there was water disruption on the second day! breakfast was very limited and the restaurant didnt refill the unavailable dishes. noticed they were signages with different directions for the Kiblat in the room and both directions were wrong. the bedding was not very comfortable and didnt manage to sleep properly at night. very poor soundproof and could hear some teens laughing and smoking along the corridor. the front desk counter staff were not very friendly, not very courteous and they hardly smile. the only staff worth the praise was Awal who works at the restaurant: very courteous and friendly.
Only the toilet need to improve. A bit difficult for muslim like us to take wudhu for prayer as no pipe in the bathroom only shower
dg su
6/10 Okay
MICHAEL, Kota Kinabalu
8 January 2015
Liked: Cleanliness, staff & service, room comfort
Good for Business Trip
Room was quite okay, cofy and enlighting. But Breakfast has limited choices and no convenience stores around the hotel. The room is big and spacious. Iron board needs to be changed as the cover is torned. A lot of information has being provided in the room for review purposes. TV Programme are limited to few channels only, eventhough ASTRO guide has been provided, but didn't serve any purpose. Controling water temperature was a bit hard. Requested airport transfer but unable due to festive season.
Just anice hotel and did not have any problem when staying there
Nurul
8/10 Good
Rose, Shah Alam, Selangor, Malaysia.
9 December 2014
Liked: Cleanliness, room comfort
Nice hotel for honeymoon.
Everything is consider good for the hotel. Just when coming to breakfast ...its a bit late for food serving. 10% of the food haven't yet come out and some of us already complete their breakfast.
Hotel is decent for this town as there is not too many high end places to stay if the resorts in Sipadan are full. Emas hotel has a transport service to Tawau Hillls Park Where the rainforest is still pristine with lots of native wildlife. Hotel is pretty well managed as it is owned by a local cocoa company.
Hotel Emas is definately an older hotel, however our room was spotless and comfy. The staff were the most helpful we had encountered on our trip and although it is about a10min walk from most other hotels, we felt safe walking the streets and there were a fair few eating locations near-by.
Die Angaben in der mobilen App Version sind in wesentlichen Punkten falsch. Wir suchten ein Hotel in der Nähe des Flughafens Tawau. In der Entfernungs-Beschreibung war von 2,5 km Entfernung zum Flughafen die Rede. Die Verlinkung in der App führte uns tatsächlich ca. 3 km vom Flughafen entfernt in eine Sackgasse. Tatsächlich befand sich das Hotel Mitten in Tawau ca. 25 km vom Flughafen entfernt. Mehrkosten von 80 MYR fürs Taxi sind einzuplanen.
Rezeption fand unsere Buchung von Hotels.com nicht, weil angeblich der Manager tagelang seine E-Mails nicht las. Check in dauerte dadurch 1 Stunde. Die Teppiche auf den Hotelfluren waren versifft, gehören schon lange entweder gründlich gereinigt oder ersetzt. Das Zimmer entsprach den Angaben und den Vorbewertern mit Ausnahme der angepriesenen TV-Sat-Programme (nur zwei Örtliche Sender - einer in chinesischer der andere in malaysischer Sprache - in schlechter Qualität empfangbar). Die Klimaanlage funktionierte nur sehr mäßig. Das Frühstück-Buffet war landestypisch reichhaltig präsentiert. Unbedingt den in der Gegend um Tawau angebauten Kakao probieren!
Luckily we were only staying here one night. We had a cockroach greeting us at the door to the bathroom. There was alot of dust on the floor next to the bed. However, the staff was very nice and helpful. The restaurant was not great, at least not for us, maybe it depends on what you order. The breakfast was good.
Verified traveler
6/10 Okay
TinRasDK
19 July 2013
Liked: Cleanliness
Disliked: Staff & service
TinRasDK
6/10 Okay
Verified traveler
23 May 2013
Fuer eine Uebernachtung ist es ok
zentral gelegen aber ziemlich altes Hotel, das eine Renovierung dringend noetig hat. Das Restaurant ist gut und guenstig,
Parhaat päivänsä nähnyt hotelli, hinta laatu suhde tyydyttävä. Suttuinen yleisvaikutelma. Aika keskeinen sijainti, mutta ensi kerralla valitsisin toisen hotellin. Tosin ensi kerralla yöpyisin Sempornassa (Air Asian kentältä 30km Tawauhun ja 80km Sempornaan, joten yöpymällä Tawaussa taksimatka kasvaa 60km).