You will not be disappointed. The apartment includes everything from paper towels, napkins, toiletries , tea. Paola surprised us with butter, milk, cheese and a bottle of wine as a welcome gift. She greeted us at the flat, carried our luggage downstairs and gave us a detailed orientation about the flat and how everything worked. There are directions in English for all appliances and and cards for restaurants, taxis etc and a map of the village. She arranged for Guisseppe to take us to and from the airport. Good driver comfortable car. He also took us on a last minute trip to a winery at the foot of mount Etna. Paola is a fabulous hostess