Find Family Hotels in Tanah Rata

"A luxury resort in the Cameron Heights with extra-friendly and helpful staff. "

"Clean and friendly staffs"

"exceed expectation"

"Lived our stay at this beautiful hotel. It was close to everything and we walked everywhere. A nice park across the street with a clock tower all lit up. Lots of dining options in the town and the food at the restaurant onsite was good too. Breakfast was plentiful. Small gripe…gym was small and no pool. "

"The F&B Manager Mr. Rajoy was awesome!"

"GOOD"

"Ok, I have no axe to grind and I do understand that this is an old place which harks back to the 1930s and 40s. Also, the staff were wonderful. But. I had to recheck the description on the Hotels.com website for the Raffles suite. The pictures were clearly the room type that I had booked but the room had been dressed for the photos. Reality was vastly different. The room was dingy, slightly mildewy and tatty. The bathroom was a disaster area. The eco light bulb shed a dim glow over a hostel like toilet bowl, basin and bath. There were no plugs for the bath nor basin and the massage shower in the room description was of the waterpik shower hose attachment they used to advertise on tv in America in the 70s. No hook on the wall to hang it from though. Morning of departure had no hot water coming through for a shower. The 30 inch LCD tv had 2 working channels. One lightbulb beside the bed had blown so it was impossible to read. A kettle was provided but with a puny 3 foot cable meant you had to put the thing on the floor to boil it. With a bit of investment this could be so much better but I would not recommend it now."