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Pacific Bay Hotel

4.5 star property
Escape to an island paradise where you can soak up sun by the pool or indulge your senses with spa treatments.

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Photo gallery for Pacific Bay Hotel

Beach nearby
Reception
Outdoor pool
Beach nearby
Property entrance

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Select Comfort bed
Premium bedding
Shower/tub combination
  • 35 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room (No Bed Type Guarantee)

Superior Room (No Bed Type Guarantee) | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room (No Bed Type Guarantee)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Select Comfort bed
Premium bedding
Shower/tub combination
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Pacific Islands Club Guam

  • Pool
  • All inclusive
  • Kids pool
  • Waterslide
8.2 out of 10, Very Good, 1,009 reviews
The price is SAR 994
SAR 1,103 total
includes taxes & fees
1 Mar - 2 Mar
Pacific Islands Club Guam

About the neighborhood

Map
1000 San Vitores Road, Tumon, Tamuning, 96931

What's nearby

  • Tumon Beach - 11 min walk
  • T Galleria by DFS - 14 min walk
  • Ypao Beach Park - 2 min drive
  • Micronesia Mall - 4 min drive
  • Guam Premier Outlets - 5 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 12 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪Pho Thanh Xuan - ‬9 min walk
  • ‪Fuji Ichiban - ‬9 min walk
  • ‪Hafa Adai Cafe - ‬15 min walk
  • ‪Meskla Dos - ‬16 min walk

About this property

Pacific Bay Hotel

Luxury resort near Tumon Beach
At Pacific Bay Hotel, you can look forward to a grocery/convenience store, shopping on site, and a garden. Treat yourself to spa services, such as a Thai massage, a body scrub, or a facial. At the 3 on-site restaurants, enjoy lunch, dinner, Brazilian cuisine, and happy hour. In addition to dry cleaning/laundry services and 2 bars, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), smoke-free premises, and an elevator
  • Free newspapers, a front-desk safe, and luggage storage
  • A 24-hour front desk
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes and WiFi.
More amenities include:
  • Select Comfort beds and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 24-inch TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per stay)
  • Available in some public areas: WiFi (USD 5.00 per stay)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • 3 restaurants
  • 2 bars/lounges

Restaurants on site

  • CHURRASCO
  • Dr. Kabob
  • VIP CHINESE FOOD
  • Fontana

Things to do

  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 24-inch TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Pacific Bay Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Tamuning
Pacific Bay Hotel Hotel
Pacific Bay Hotel Tamuning
Pacific Bay Hotel Hotel Tamuning

Frequently asked questions

Does Pacific Bay Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pacific Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Bay Hotel?

Self parking is available for a fee.

What time is check-in at Pacific Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of USD 47.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pacific Bay Hotel?

Check-out is at noon. Late check-out is available for USD 47.00 (subject to availability).

Where is Pacific Bay Hotel located?

Located in Tumon, this luxury resort is within a 15-minute walk of Matapang Beach Park and Tumon Beach. Tumon Sands Plaza and Tagada Guam Amusement Park are also within 10 minutes.

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Pacific Bay Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 30 out of 533 reviews
Rating 8 - Good. 127 out of 533 reviews
Rating 6 - Okay. 210 out of 533 reviews
Rating 4 - Poor. 104 out of 533 reviews
Rating 2 - Terrible. 62 out of 533 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
It was probably a great property one but has seen better days. The staff was extremely kind and helpful, though.
Stayed 15 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2020

8/10 Good

Lizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An air spray could help
An air spray could help.
Stayed 1 night in Mar 2020

8/10 Good

cha, 日本東京都

Liked: Staff & service
Disliked: Cleanliness
従業員の感じは非常によかった。 設備、清潔感については、値段を考えれば妥当だと思う。 ただ、日本のビジネスホテルホテルなどと比べると水周りなどは特に劣る。 コンセントは穴はあるが刺しても電流が流れていなかった。 合計2個のコンセントしかなかった。 ベッドの質は良かった。 老朽化は進んでいるように見えたが、日本人からすると廊下なども非常に広く感じる。 繰り返しになるが、 値段を考えれば妥当である。
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Bathroom is dirty, no hot water, wifi's are not working, when we complained about these at the front desk, they say they are fully booked thar's why they're utilities couldn't accomodate everything.
Stayed 3 nights in Feb 2020

8/10 Good

M, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
学生での旅行だったのでそれなりに満足しました。 横にABCストアがあるので何かあれば買えますし、前はバス停なので不便はありませんでした。 カードキーがフロントで渡される1枚と部屋にある1枚、計2枚でしたがフロントでもらったもののみドアが空けれるので要注意です
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
2回目はないと思った。スタッフの人は優しい。お湯が出なくなってフロントに言いに行ったらすぐに対応してくれたことは良かった。全体的に予想よりも古くて壁も薄く、布団も薄かった。リゾート地だから仕方ないと思うが、あの部屋でこの価格は高いと感じる。
Stayed 2 nights in Feb 2020

4/10 Poor

masakazu

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2020

4/10 Poor

Sophie’sMom, Houston

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property and its wear shows. The staff was cheery and helpful. Kudos. The common areas were clean and presentable though dated. But my room looked nothing remotely like the photo on Expedia. The tub was so old and worn that it had been painted white over the worn porcelain. The small frig was probably 30 years old, you could barely read the Kelvinator label. There was no WiFi, no coffee pot, only two dim lamps with one bulb each and an on-off switch that I couldn’t turn it was so old. The bathroom was clean but very worn. When I arrived at 2am, there were barely any lights on at the front entry and the lobby, I initially thought the place had closed. There is no gift shop or coffee shop. But all that having been said, I didn’t feel unsafe and I was able to sleep peacefully.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Just another budget hotel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
ㅃ뿌ㅇ뿐
방음x 수압0 불이 어두움 빼고 다 좋아요~~
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and Noisy. My bad
Very very old and noisy. 80's TV, poor bathroom, annoying beds. It was so loud til 3 am! People from downstair bar have a fun chat out loud, so it was hard to sleep. All the other hotels were fully booked, so I had no option. Will never stay there again.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not helpful, room was old and in disrepair, will not stay there again.
Stayed 1 night in Dec 2019

8/10 Good

Smaju

Stayed 1 night in Dec 2019

8/10 Good

Chikarap, 東京都

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
築年数から言って多少老朽化した部分は在りましたが、素泊まり程度の私にとっては、何不住無く快適に過ごせました。 立地条件等も悪くなく、浜辺に出るのも通りを越えて歩いていける距離でしたので申し分ないと思います。
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel war okay für 1 Nacht, dafür jedoch zu teuer, da es ziemlich in die Jahre gekommen ist und die Handtücher und Bettwäsche z.T. Flecken hatten. Wasser war maximal lauwarm und die gut funktionierende Klimaanlage zum schlafen relativ laut. Das Personal war jedoch absolut freundlich. Für einen längeren Aufenthalt würde ich etwas anderes wählen.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
清潔感に問題があると感じました。
数年ぶりに泊まりました。 絨毯張りからクッションフロアになっていた以外は経年劣化な部分は拒めません。 廊下も薄暗く、証明器具はあるものの点灯されておらず不気味です。 部屋も清潔とは言えず、特に洗面台のコップとシャンプー、石鹸が載ったトレイに黒々とした縮れ毛が1本、それも伏せたコップの中に残っていました。 コップなどを使用済みのバスタオルなどで拭いたのでしょうか？ 翌日も床に髪の毛やゴミなどキチンと掃除されていませんでした。 次のホテルに移動するまでの2泊でしたので我慢しました。 それなりのお値段なのでもう少ししっかりして欲しいです。
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
시설이 너무 노후화되었고 청소 상태가 좋지 않았습니다. 그러나 위치는 가격대비 괜찮습니다만 청결 상태를 중요하게 생각한다면 추천하기는 어렵습니다.
Stayed 1 night in Dec 2019

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Inexpensive place to stay. Convenient location.
Stayed 1 night in Nov 2019

8/10 Good

C, Saipan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for a visitor to Guam, however, hotel needs some upgrade on the outside as it appeared outdated from the outside. The inside (room), however, was pleasing and clean - may need to upgrade the tiles in the bathroom though plus TV and lights. Also need clearer directions as to how to enter the building: which road to take (did not notice any sign), where the entrance was.
Stayed 3 nights in Nov 2019