2/10 Terrible
Michele
Traveled with family and small children, Traveled with family
5 January 2025
Disliked: Amenities
Warning: This property is not what is advertised. The room count and bath count are accurate however the furnishings are NOT what is pictured. There are no dressers, the bedding was little to none. The walls and furniture were stained and had holes. There were a few towels, not enough for a family. There were no TV’s in the bedrooms or dressers. One room had a desk lamp on the floor for lighting. The house smelled of smoke and marijuana and ultimately made our family have headaches and were nauseous within the first 30 minutes. There were ashes in the window sills. The dryer had some kind of substance all over the inside and on the door. We were asked to give the cleaning fee before given the code by cash, ApplePay, CashApp or Zelle before given the code for entry and when I paid the fee we were given an address a few Villas down from the one listed. We were contacted from another number for the fee but told to send the payment to the one listed which seemed odd. I tried to communicate immediately through all channels two phone numbers and messaging through Expedia with no response. We checked out immediately and were never contacted until we got the check out email telling us how to do so. We ended up having to book two hotel rooms to accommodate our kids safety and use spending money from our vacation to do so taking away from their experiences but worth every cent to get them out of this property. Do not book this, it’s clearly a scam!!!
Michele
Stayed 4 nights in Dec 2024