6/10 Okay
MARY
Traveled with family
17 June 2024
Disliked: Cleanliness, amenities, property conditions & facilities
What we liked about Balkonahe were:
1. The size of the home was good for our group of 4.
2. The view from the home and the terrace.
3. It is gated so our vehicle was secure at night.
4. Purified drinking water was provided.
5. The pool was clean and well-maintained.
6. The friendly cat and dog.
7. The caretaker, Jane Digo, was helpful.
What we did not like about Balkonahe:
1. The house is not well-maintained. Some areas need repair/maintenance.
2. The house is not clean. It was dusty and dirty in many places like the shelves, fixtures, inside cabinets, doors, windows, etc.
3. It needs pest control service because it has a lot of various insects.
4. Water for flushing or taking a shower was not guaranteed. There were two nights when we did not have water at around 4 a.m. to flush the toilet and wash our hands.
5. The air conditioners are only available in each bedroom but we had to pay 100 pesos per hour for the air conditioner in the living room.
6. All of its potted plants and plants inside the home have browning leaves and need regular watering and fertilizing.
7. We were given only one bath towel each for our 5-night stay so we were using our towels both for drying after swimming and taking a shower.
8. There were dispensers for shampoo and body wash in the two showers but they were empty.
9. There was no key to lock and unlock the house and once the sliding doors got accidentally locked and the caretaker's husband had to use a knife to open the sliding doors.
MARY
Stayed 5 nights in Jun 2024