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Chateau Star River Taiyuan

5.0 star property
Unleash your inner champion on the basketball court or relax in style at this luxury hotel’s soothing spa. Enjoy world-class comfort within reach.

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Photo gallery for Chateau Star River Taiyuan

Lobby
Indoor pool
Exterior
Standard Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe
Courtyard view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Standard Twin Room, Garden View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive King Room, Pool View

Premium bedding, down comforters, free minibar items, in-room safe

Executive King Room, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Room, Garden View

Courtyard view

Executive King Room, Garden View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Minibar (some free items)
LED TV
Pillow menu
Premium bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Pool View

Business Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Business Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Business Twin Room, Garden View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Twin Room, Garden View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Standard Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Grand Metropark Wanshi TAIyuan

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (8)
Grand Metropark Wanshi TAIyuan

About the neighborhood

Map
Chateau Star River, No. 2 Xinghe, West Road, Xiaodian District, Taiyuan, Shanxi, 030006

What's nearby

  • Shanxi University - 9 min drive
  • Taiyuan University of Technology - 11 min drive
  • Yingze Park - 12 min drive
  • Wuyi Square - 13 min drive
  • Shanxi Museum - 13 min drive

Getting around

  • Taiyuan South Railway Station - 19 min drive
  • Tiyuguan Metro Station - 20 min drive
  • Taiyuan (TYN-Wusu) - 13 min drive

Restaurants

  • ‪世纪公园城 - ‬13 min walk
  • ‪大益茶 - ‬5 min drive
  • ‪晋源区旭峰汽贸中心 - ‬8 min drive
  • ‪滨江花园 - ‬4 min drive
  • ‪老张打卤面 - ‬5 min drive

About this property

Chateau Star River Taiyuan

Luxury hotel located in Xiaodian District
Take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services at Chateau Star River Taiyuan. Treat yourself to hydrotherapy, a manicure/pedicure, or a Thai massage at 皇室水疗, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Enjoy the health club, as well as activities like basketball. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), train station pick-up service, and express check-out
  • Express check-in, a front-desk safe, and luggage storage
Room features
All 352 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and separate tubs/showers
  • 40-inch LED TVs with cable channels
  • Balconies, separate sitting areas, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free offsite parking
  • Roundtrip train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 194 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • E-cafe
  • Always Cantonese

Things to do

  • Basketball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 378.82 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 194 per person
  • Rollaway bed fee: CNY 378.82 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Children under 12 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Hotel Taiyuan
Chateau Star River Taiyuan
Chateau Star River Taiyuan China - Shanxi
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Taiyuan
Chateau Star River Taiyuan Hotel Taiyuan

Frequently asked questions

Does Chateau Star River Taiyuan have a pool?

Yes, this property has an indoor pool.

Is Chateau Star River Taiyuan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Taiyuan?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Chateau Star River Taiyuan?

Check-in begins at 2:00 PM.

What time is check-out at Chateau Star River Taiyuan?

Check-out is at noon.

Where is Chateau Star River Taiyuan located?

Located in Xiaodian District, this luxury hotel is within 9 mi (15 km) of Shanxi University, Binhe Park, and The Coal Museum of China. Yingze Park and Taiyuan University of Technology are also within 9 mi (15 km).

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Chateau Star River Taiyuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

JENG HAW

Liked: Staff & service, property conditions & facilities, room comfort
尙可，有時電話收訊不良。
內裝有點舊，但是還可以接受。進出要打車，而且車竟然不能開到門口！
Stayed 2 nights in Dec 2018

10/10 Excellent

Rui, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - far more luxurious than I expected - friendly and attentive/helpful staff, with English-speaking representatives as well.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
The service was excellent, facilities outstanding! I am sure this place is spectacular in the summer. Unfortunately during my stay, the garden area was in winter mode. Food and amenities were more than warm enough to make up for the cold weather.
Stayed 4 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间带池景阳台，交通便利，风景不错
去看演唱会会很方便～
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Near the airport but hard to find
The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Patrick, PARIS

Liked: Cleanliness, room comfort
Hôtel de luxe mais peu raffiné
Pratique pour accéder à l'aéroport. Style clinquant, genre "nouveau riche" : beaucoup d'excès en tout : les grands lustres, du marbre partout, des pierres brillantes sur tous les abats-jour, pies de lampe. Tout se veut excessif mais manque singulièrement de raffinement. Buffet au restaurant E-café : beaucoup de choix mais qualité moyenne. Petit-déjeuner : idem.
This review was submitted before 2018 and has not been verified.

8/10 Good

RIV, Delaware, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Guest manager extremely reactive and helped with flight modifications late at night.