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Hilton Garden Inn Syracuse

3.0 star property
Hotel with free parking, in the vicinity of Syracuse University

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Photo gallery for Hilton Garden Inn Syracuse

Lounge
Lobby
Reception
One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Gym
The current price is SAR 417
SAR 488 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two queen beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Two queen beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for One king one bedroom whirlpool suite

One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king one bedroom whirlpool suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - unspecified
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed junior suite

One king bed junior suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed junior suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible one king bed room

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Accessible one king bed room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for One king bed with sofabed

One king bed with sofabed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed with sofabed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Parking included
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8.6 out of 10, Excellent, 1,002 reviews
The price is SAR 375
SAR 439 total
includes taxes & fees
23 Mar - 24 Mar
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About the neighborhood

Map
6004 Fair Lakes Rd, East Syracuse, NY, 13057

What's nearby

  • The Oncenter - 10 min drive - 11.5 km
  • Landmark Theatre - 10 min drive - 11.5 km
  • Syracuse University - 11 min drive - 10.8 km
  • Destiny USA - 11 min drive - 10.8 km
  • Carrier Dome - 13 min drive - 11.8 km

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

Hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, Hilton Garden Inn Syracuse provides a grocery/convenience store, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Wild Goose Pub, serves dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A gift shop, a reception hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with bathtubs and hair dryers
  • 42-inch LCD TVs with cable channels
  • Recycling, refrigerators, and microwaves

Languages

English

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  • Pool
  • Hot Tub
  • Breakfast included
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9.0 out of 10, Wonderful, 1,004 reviews
The price is SAR 440
SAR 506 total
includes taxes & fees
23 Mar - 24 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11:00 AM on weekends: USD 15.95 for adults and USD 10.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Hot tub

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Bathtub
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Does Hilton Garden Inn Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hilton Garden Inn Syracuse pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Syracuse?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Syracuse?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hilton Garden Inn Syracuse?

Check-out is at noon.

Where is Hilton Garden Inn Syracuse located?

Situated near the airport, this hotel is within 9 mi (15 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

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Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, and our dog enjoyed her first hotel as well:)
Stayed 1 night in Feb 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service when checking in and out!
Stayed 1 night in Jan 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well taken care of. The staff was good and took great care of the customers that were there.
Stayed 1 night in Feb 2025

10/10 Excellent

jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Keith Mollnow

Liked: Staff & service, amenities, property conditions & facilities
Only complaint i have is i wish breakfast was included. Had i know it wasnt i would of picked a different hotel. But other than that it was a good and easy stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melanie

Liked: Staff & service, amenities, property conditions & facilities
The staff at the front desk was very nice, and the room was clean. Took advantage of the hot tub which was clean and well maintained.
Stayed 1 night in Jan 2025

8/10 Good

Shubhranshu

Good clean property. Service could have been better. There was no facial tissue in the bathroom, at the first place and when called they responded come down and take it :( Location - could have been better. No food options near by.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Kids enjoyed the pool and hot tub!! Clean and very friendly!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Kari-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. We will stay again when we visit.
Stayed 2 nights in Oct 2024

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
I was a bit stressed when we first arrived (plans had changed) the front desk was not very friendly. She did eventually help me but again could have been more friendly about it. Room was clean. Myself and son loved the pool and hot tub. Breakfast staff was very kind. Lobby is pretty.
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and quiet stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Daphne and the pub are awesome. Breakfast needs serious work. They were out of most food, there was no cutlery and they ran out of coffee. The server was slow and disinterested.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond on every aspect! Food was absolutely delicious!! Worth every single penny all day everyday
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Amenities
Nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2024

8/10 Good

Tonjia

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, professional hostess.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stay was so wonderful
Stayed 2 nights in Jun 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy location to the Syracuse airport
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to park.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jullian

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked online for business for the night, the lady who was checking me in was amazing very sweet. I dropped my bags and left to work. I came back different person than check in, bathtub was dirty, stains on the furniture very upsetting went down stairs and they said nothing they can do so late. I booked for the jacuzzi room wasn’t able to use. Bedding was clean. But rest of it very upsetting.
Stayed 1 night in Feb 2025

4/10 Poor

Keain

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had issues with toilet it was clogged the entire time had to use public restroom in hallway told staff and never got fixed
Stayed 1 night in Feb 2025