Hilton Garden Inn Syracuse

3.0 star property
Hotel with free parking, in the vicinity of Syracuse University

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Syracuse

Lounge
Indoor pool
One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Reception
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Gym
    Gym
The price is SAR 448
SAR 518 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

Two queen beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

One king one bedroom whirlpool suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

One king bed junior suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 3
  • 1 King Bed

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

Accessible one king bed room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 2
  • 1 King Bed

One king bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

One king bed with sofabed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
6004 Fair Lakes Rd, East Syracuse, NY, 13057

What's nearby

  • The Oncenter - 10 min drive
  • Landmark Theatre - 10 min drive
  • Syracuse University - 11 min drive
  • Destiny USA - 11 min drive
  • Carrier Dome - 12 min drive

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

Hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, Hilton Garden Inn Syracuse provides a grocery/convenience store, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site restaurant, Wild Goose Pub, serves dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, laundry services, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with bathtubs and hair dryers
  • 42-inch LCD TVs with cable channels
  • Recycling, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11:00 AM on weekends: USD 15.95 for adults and USD 10.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Bathtub
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Does Hilton Garden Inn Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hilton Garden Inn Syracuse pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Syracuse?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Syracuse?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hilton Garden Inn Syracuse?

Check-out is at noon.

Where is Hilton Garden Inn Syracuse located?

Situated near the airport, this hotel is within 9 mi (15 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 956 reviews" "
Rating 8 - Good. 295 out of 956 reviews" "
Rating 6 - Okay. 81 out of 956 reviews" "
Rating 4 - Poor. 45 out of 956 reviews" "
Rating 2 - Terrible. 26 out of 956 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy, Sibley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Kari-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. We will stay again when we visit.
Stayed 2 nights in Oct 2024

2/10 Terrible

robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charges like a Hilton and performs like a Red Roof Inn. The seating area and hall (junior suite) was painted grey and did not have a single wall decoration. It felt like a jail cell. I found out too late that housekeeping was an every other day activity. The breakfast was a "do it yourself" poorly stocked breakfast bar for $13.95. All of this at a cost of $278/night. This is corporate price gouging if I've ever seen it.
Stayed 2 nights in Nov 2024

8/10 Good

Tonjia

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, professional hostess.
Stayed 1 night in Oct 2024

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and everyone very nice but three issues. First, bed frame has metal brackets holding mattress. Cut my leg twice on bracket when I walked close to side of bed to get in. Second, only one elevator at center and stairs at ends of long hallway. Final, no plastic utensils available for food items sold by front desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

8/10 Good

Susan Luanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lack of evening dining on a Sunday was a big negative. Great room, comfortable bed, efficient and friendly front desk staff; very clean and quiet accomodation
Stayed 1 night in Oct 2024

4/10 Poor

Martha

Traveled with family
Disliked: Amenities, property conditions & facilities
We were given a king-size bed and a pull out sofa bed that already has the old sheets on. I had asked for two queen size beds for a family of three. The coffee pot in the room was out of order. And breakfast was an extra 14 dollars per person
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and quiet stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy, Sibley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Sep 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy location to the Syracuse airport
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in Sep 2024

8/10 Good

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was some construction or cleaning going on around the hotel but they weren’t noisy. The front desk staff was rude. Chatting amongst themselves and not caring that I was standing at the desk waiting to check in. When asking a question on my way out, I got an eye role and felt as if I was inconveniencing the lady at the counter. The room was perfectly fine but my AC unit was so loud.
Stayed 1 night in Aug 2024

4/10 Poor

Prittania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Amenities
Nice stay
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Yvon

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it! Walls are a bit thin and hot tub jets were a bit too high that’s about all we didn’t like. More to like than dislike for sure
Stayed 3 nights in Aug 2024

2/10 Terrible

Asaduzzaman, Toronto

Business traveler
Disliked: Staff & service, amenities
I don’t have any good words for the check-in personnel. I’m travelling with my son 32 years of old and they gave me a room with one king size bedroom. Despite my utmost request he refused to consider to give us a 2 bedroom room. He said it’s not their fault that Expedia made the mistake. He asked me to call Expedia. It was 9:30 pm and I was unable to contact Expedia. The personnel was adamant to do something for us. I never had a worse experience like this. I don’t recommend any body to go to Hilton Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

Lekeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024