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"Comme d habitude entière satisfaction "

"We had booked a disabled access room. The hotel advertised a restaurant which would be open. We arrived half an hour before the check in time of 2.00pm. The receptionist asked us to wait. The Bar was closed so we sat in the car. At 2.00pm we went to check in to be told the lift was not working and we had a room on the first floor! Too many steps for me to cope with. So we could not stay there. They booked us in at another Ibis but gave us the wrong address! We eventually found the hotel and were reasonably pleased, except their restaurant was closed! The hotel was also much further away from the town centre than we wanted to be. We cannot understand why the receptionist at the original hotel did not tell us about the lift when we first made contact. We also incurred charges for breakfast which we think was included in the original hotel. They also charged for our dog. Not at all happy. Instead of sight seeing we spent the afternoon sitting in the car or driving between hotel car parks. Will not book an Ibis hotel again."

"My room was small, but clean and well maintained. Great location in Arles. Friendly staff."

"Good clean and quiet."

"Great value, friendly staff, super restaurant, comprehensive breakfast, comfortable rooms. "

"Very helpful and efficient check in staff."

"The absolute best thing about the hotel was the food served in restaurant. The chef was excellent and the staff were also helpful and professional. For the price the hotel room was ok we slept extremely well as beds were comfy"

"Cela fait plusieurs fois que nous venons dans cet hôtel et il nous convient bien. Les chambres sont spacieuses (dommage que le café soit disponible dans les chambres mais pas les infusions). L'espace piscine et fitness est top. Les plats servis à la brasserie sont excellents et le buffet desserts toujours bien remplis!!! Dommage, le service était moins bien que d'habitude mais il faut laisser le temps aux élèves de progresser. "

"The staff were friendly and very helpful. One receptionist booked our boat trip for us, when we having difficulties trying to do it from our mobile. Not keen on having to park on the roadside with our hire car. Available spaces were few and far between. A designated parking area would have been preferable. "