Shangri-La Sydney

5.0 star property
Treat yourself to fine dining with stunning views while enjoying unparalleled relaxation by the indoor pool.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Premium bedding, in-room safe, desk, blackout drapes
Exterior
2 restaurants, breakfast served
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
The current price is SAR 657
SAR 723 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 58 of 58 rooms

Deluxe Opera House, Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 87 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 83 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbor View (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 114 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 83 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 83 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 39.9 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 77 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour King Room

  • Sleeps 3
  • 1 King Bed

Grand Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Opera House City Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Spa Suite

  • Sleeps 3
  • 1 Queen Bed

Deluxe Opera House City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Horizon Club Sydney Harbour Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Horizon Club Darling Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Harbour Bridge Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Horizon Club Tower Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Ambassador Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Executive Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

The Governor Suite

  • Sleeps 2
  • 1 King Bed

Executive Darling Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Harbour Bridge Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Opera House City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Opera House City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Darling Harbour Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
176 Cumberland Street, The Rocks, NSW, 2000

What's nearby

  • Overseas Passenger Terminal - 8 min walk
  • Circular Quay - 10 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Tower Eye - 16 min walk
  • Sydney Opera House - 16 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Morrison's Oyster Bar & Grill - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel near The Rocks Markets
Located close to The Big Dig Archaeology Education Centre and Museum of Contemporary Art, Shangri-La Sydney provides a terrace, a bar, and a gym. Indulge in a hot stone massage, a detox wrap, and a facial at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with conference space and a steam room.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An indoor pool, express check-out, and a ballroom
  • 20 meeting rooms, a computer station, and smoke-free premises
  • Guest reviews speak highly of the dining options, breakfast, and helpful staff
Room features
All 565 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Separate tubs/showers, free toiletries, and hair dryers
  • 40-inch TVs with digital channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 52-67 for adults and AUD 25-25 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (20451 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 275.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Does Shangri-La Sydney have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Shangri-La Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Sydney?

Valet parking is available for AUD 105 per day.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

What time is check-out at Shangri-La Sydney?

Check-out is at 11 AM.

Where is Shangri-La Sydney located?

Located in The Rocks, this spa hotel is within a 10-minute walk of The Big Dig Archaeology Education Centre, Museum of Contemporary Art, and The Rocks Markets. Sydney Observatory and Customs House are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Shangri-La Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1421 out of 2215 reviews" "
Rating 8 - Good. 415 out of 2215 reviews" "
Rating 6 - Okay. 193 out of 2215 reviews" "
Rating 4 - Poor. 101 out of 2215 reviews" "
Rating 2 - Terrible. 85 out of 2215 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay very much! Easy to get around the area and the staff was great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view. Steep walk down to the quayside.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Salivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a really good hotel, it is perfect!
Stayed 2 nights in Jan 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel 2nd stay there. Unfortunately the views over the water have been compromised by further development in Sydney.
Stayed 6 nights in Jan 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did the Chi spa which was fantastic!! Loved every minute of it!! Loved lunch at Altitude Restaurant, where the views are stunning!! We will definitely be back!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location and rooms with excellent views
Stayed 3 nights in Jan 2025

10/10 Excellent

lisa-maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional, they go above and beyond to make your stay amazing. Every little detail is thought of down to the nightly turn down service and slippers next to the bed. Horizon club is a must do.
Stayed 1 night in Jan 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the location was great and the hotel and staff were very helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eva, Irving

Liked: Staff & service, property conditions & facilities
This hotel is in the Rocks a historic region close to the harbor. It is in top of hill which provides magnificent views but an uphill haul. We loved the gym and views from the 35th floor lounge. Staff was very responsive and professional.
Stayed 5 nights in Jan 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greatest location and Property top notch on everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to circular quay. Nice view
Stayed 2 nights in Jan 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. Most comfortable bed i ever slept on. Only bad thing was i thought i was paying, $60 for dinner at top it ended up costing $300 plus i didn't get a good seat for the view.
Stayed 2 nights in Jan 2025

4/10 Poor

Kimberley

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was quite underwhelmed with the hotel to be honest. After travelling quite a lot and I was just looking for a one night stay for a work event, it was just an unpleasant stay. The rooms were average I was happy to pay for a room upgrade but nothing was available. But I expected more. Then the breakfast in bed package I added on last minute became an inconvenience because after staying the night we didn’t want to have the breakfast in the room. We were ready to leave, however the $100 breakfast was non refundable and I didn’t think I would be charged for something I hadn’t had or no longer wanted. We weren’t allowed to have breakfast outside the room despite the $100 being paid. It had to be in the room. I didn’t feel the technology in room was up to date and found it was unclear about the breakfast. We had the breakfast in the room just before checkout, and it was one of the worst breakfasts I’ve been offered for room service. The fruit was served in gladwrap, the the pastries were dry and not fresh and the hot meals were cold and waffles undercooked and candy. I would not recommend this hotel and will not be staying there again unfortunately
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was so knowledgeable and friendly!
Stayed 2 nights in Jan 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location with wonderful customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

George Ellis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Really appreciated that they gave us an early check in after a long flight. Little things go a long way.
Stayed 1 night in Dec 2024

10/10 Excellent

Neisha

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great CBD hotel close to transport and shops and great restaurants
Stayed 4 nights in Jan 2025

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful room with Opera house view, clean and nice bathrooms, helpful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Liyualem Ambachew

Stayed 3 nights in Jan 2025

8/10 Good

Liyan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 3 nights in Jan 2025