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Mercure Sydney Rouse Hill

4.0 star property
Sydney hotel in Rouse Hill with a fitness center and a 24-hour front desk

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Photo gallery for Mercure Sydney Rouse Hill

Exterior
Reception
Exterior
Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, soundproofing
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk
The current price is SAR 463
SAR 510 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Minibar
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Minibar
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

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Exterior

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9.0 out of 10, Wonderful, 604 reviews
The price is SAR 411
SAR 452 total
includes taxes & fees
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About the neighborhood

Map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155

What's nearby

  • Rouse Hill Village Centre - 10 min walk
  • Norwest Business Park - 5 min drive
  • Hillsong Church - 7 min drive
  • Norwest Private Hospital - 8 min drive
  • Featherdale Wildlife Park - 13 min drive

Getting around

  • Tallawong Station - 2 min drive
  • Schofields Station - 5 min drive
  • Sydney Airport (SYD) - 55 min drive

Restaurants

  • ‪Oliver Brown - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Mean Fiddler - ‬3 min walk
  • ‪Grand Lotus Chinese Restaurant - ‬9 min walk
  • ‪Thai Splendid - ‬8 min walk

About this property

Mercure Sydney Rouse Hill

Upscale hotel located in Rouse Hill
A coffee shop/cafe, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Sydney Rouse Hill. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), concierge services, and a 24-hour front desk
  • ATM/banking services, luggage storage, and smoke-free premises
Room features
All 78 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch LED TVs with cable channels
  • Wardrobes/closets, free tea bags/instant coffee, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 29 for adults and AUD 29 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • Cable channels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 29 for adults and AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Frequently asked questions

Does Mercure Sydney Rouse Hill have a pool?

Yes, this property has an outdoor pool.

Is Mercure Sydney Rouse Hill pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Sydney Rouse Hill?

Self parking is free at this property.

What time is check-in at Mercure Sydney Rouse Hill?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Sydney Rouse Hill?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Mercure Sydney Rouse Hill located?

Located in Rouse Hill, this hotel is within a 15-minute walk of Rouse Hill Village Centre and Rouse Hill Regional Park. Rouse Hill House & Farm and Rouse Hill Estate are also within 2 mi (3 km). Tallawong Station is 27 minutes by foot.

Mercure Sydney Rouse Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 369 reviews
Rating 8 - Good. 90 out of 369 reviews
Rating 6 - Okay. 22 out of 369 reviews
Rating 4 - Poor. 6 out of 369 reviews
Rating 2 - Terrible. 11 out of 369 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to stay and the staff were lovely!! Great food options available
Stayed 1 night in Nov 2024

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, 10 min walking to the train.
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Genevieve

Liked: Property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, clean room and all the amenities were fine.
Stayed 1 night in Nov 2024

6/10 Okay

Edwina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rudeness is never acceptable!
Appalling check in. Staff member was rude and officious towards my husband when he tried to check in on my behalf. Staff member ignored my husband's request not to ring me during a conference I was attending. If her actions are in line with hotel policy, then policy or at least its implementation, needs to be reviewed. Unfortunately this incident coloured our view of our two day stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Cornelius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Namrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place, easy car park and very convenient spot ..
Stayed 5 nights in Sep 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub next door. Great. Parking a little challenging but all good
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Lonjezo

Stayed 3 nights in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely overnight stay here. The thing I loved was it was quiet unlike other hotels where you can hear doors slamming and the tv next door. The beds were a bit soft where I prefer a firm bed. Pillows very high where I prefer a flatter pillow. We did ask and got one that was a bit flatter.
Stayed 1 night in Oct 2024

10/10 Excellent

Navdeep Singh

Stayed 1 night in Sep 2024

10/10 Excellent

Yasin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly efficient staff and lovely room. Great amenities surrounding the hotel and walking distance to train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel although they need to update their check-in and check-out procedures. I needed to lodge a security bond which took sometime to recover.
Stayed 1 night in Oct 2024

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great nearby restaurants and pubs. But noisy at night from pub music.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely overnight stay, they allowed early check in .
Stayed 1 night in Sep 2024

10/10 Excellent

Brigette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel reception were lovely and accomodating
Stayed 1 night in Sep 2024

6/10 Okay

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was wonderful. Let down by car parking as it’s in the same complex as the Mean Fiddler so there was so much traffic and limited car spaces available even at 11pm. The noise also is a problem if your looking for a good nights sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Brock Tysen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the start.
Excellent stop for night. Great meal next door. Would recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Briony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room as always. Clean and well maintained.
Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Amenities
Great value , clean room.
Stayed 2 nights in Aug 2024