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Hotel Hacienda

3.0 star property
Experience Sydney’s vibrant energy with easy access to SEA LIFE Aquarium. Enjoy top-notch service from the hotel's friendly staff.

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Photo gallery for Hotel Hacienda

Acapulco Suite | Private kitchen
Reception
Acapulco Suite | Terrace/patio
Exterior
Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
The current price is SAR 322
SAR 355 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Acapulco Suite

Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Acapulco Suite

Highlights

Yard
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Kitchen
  • 55 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

Highlights

Soundproofed
Air conditioning
TV
Hydromassage showerhead
Hair dryer
Private bathroom
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dos Jefes

Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets

Dos Jefes

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hydromassage showerhead
Hair dryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Hydromassage showerhead
Hair dryer
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Air conditioning
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7.8 out of 10, Good, (133)
The price is SAR 276
SAR 303 total
includes taxes & fees
9 Mar - 10 Mar
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About the neighborhood

Map
179 Cleveland Street, Redfern, NSW, 2016

What's nearby

  • SEA LIFE Sydney Aquarium - 4 min drive
  • Star Casino - 4 min drive
  • Circular Quay - 6 min drive
  • Sydney Opera House - 7 min drive
  • Sydney Harbour Bridge - 8 min drive

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪RaRa - ‬6 min walk
  • ‪Khao Yum Thai - ‬6 min walk
  • ‪The Redfern - ‬6 min walk
  • ‪Big Daddy's Burger Bar - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk

About this property

Hotel Hacienda

Hotel near SEA LIFE Sydney Aquarium
Located close to Star Casino and Circular Quay, Hotel Hacienda has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), an elevator, and smoke-free premises
  • Luggage storage, tour/ticket assistance, and a vending machine
  • Concierge services and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 64 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hydromassage showers and hair dryers
  • TVs with digital channels

Languages

Chinese (Mandarin), English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (AUD 30.00 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator
  • Vending machine

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

More

  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

Is Hotel Hacienda pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Hacienda?

As of 3 Rabiʻ I 2025, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 9 Rabiʻ I 2025 start from $94.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hacienda?

Self parking is available for AUD 30.00 per night. Limited spots are available.

What time is check-in at Hotel Hacienda?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of AUD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Hacienda?

Check-out is at 11:00 AM. Late check-out is available for AUD 25 (subject to availability).

Where is Hotel Hacienda located?

Located in Redfern, this hotel is within 3 mi (5 km) of SEA LIFE Sydney Aquarium, Star Casino, and Overseas Passenger Terminal. Circular Quay and Sydney Opera House are also within 3 mi (5 km). Redfern Station is 6 minutes by foot and Sydney Redfern Station is 5 minutes.

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Hotel Hacienda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 193 out of 1002 reviews
Rating 8 - Good. 332 out of 1002 reviews
Rating 6 - Okay. 288 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful space. The beds were clean and so comfortable. The staff were incredibly pleasant I would recommend this place to everybody.
Stayed 5 nights in Jan 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jan 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean. Great mexican food
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 times in October. The last stay was the best. Very cute budget hotel. Comfy beds, lovely staff. Will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
I always choose to stay at this property when in Sydney.
Stayed 1 night in Oct 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but very clean and staff were lovely and helpful
Stayed 2 nights in Nov 2024

6/10 Okay

Mukesh

Had to pay extra for Parking, whe I booked I thought tgere was parking. For the cost, the rooms are a matchbox. No Tea and coffee in the rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had all the amenities that I needed, it was a last minute booking and i am happy with my stay.
Stayed 1 night in Oct 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Staff were lovely and helpful and hotel was good location. Room was smallish but I already knew that when booking. The walls are pretty thin and you hear the trains, showers/plumbing and people opening and closing doors. Bring ear plugs. Enjoyed the tacos from the restaurant in the hotel too. I'd stay here again.
Stayed 6 nights in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff, good communication and a funky budget hotel. Love the Spanish vibe! Comfy beds, hot showers with good water pressure. Central location, good hotel for a short stay. I've stayed twice in the past two weeks and will book again.
Stayed 1 night in Oct 2024

2/10 Terrible

Lola

Disliked: Cleanliness, property conditions & facilities
There were cockroaches at this place. I was moved from one room with cockroaches to another. It felt like staying at a private room hostel. I was very dissatisfied with my stay and didn’t expect the condition. There was also no hot water and the staff gaslit me by saying the water doesn’t get hot. It was. Incredibly frustrating to get any help or resolution.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities
The staff were nice, the rooms are simple, however, they could use some up keep and repair. The room I was in had a broken window latch. The TV light would constantly blink and wake us, so had to be unplugged. The wall also looked dirty under the tv, and could use a clean. Was saddened to find that there as no longer any dining at this hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
The staff were nice and helpful. Its has convenient location, close to both airport and central station. But the matres was uncomfortable and our room was next to storeroom including the towels and the cleaning staff made too much noise in the early morning. We could hear all the noises from corridor and the trains as well.
Stayed 3 nights in Nov 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with small rooms, however it suited my needs for an over night stay. The sign on the hotel outside said its up for sale, I would stay again if its still around
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful and friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my overnight stay. Convenient location. Will stay here again
Stayed 1 night in May 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and well kept. Rooms are small in size but perfect for some where to rest your head and bathe. Very convenient location. Well priced. We will definitely be staying here again & again
Stayed 1 night in Jul 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, tidy room and friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Kelly

Liked: Staff & service, amenities, property conditions & facilities
A cute budget hotel. Bed surprisingly comfy. Train noise very loud. I’d recommend bringing very good ear plugs. Big chunk of someone’s hair and dust in my room, otherwise it was clean. Foyer restaurant looked great. Central location.
Stayed 1 night in Oct 2024

10/10 Excellent

Maegen Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little place :) enjoyed our stay
Stayed 2 nights in Aug 2022

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, delicious food in the restaurant all in a convenient location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great location and relaxed.
Stayed 3 nights in Aug 2023

8/10 Good

Nima

Liked: Cleanliness, staff & service, amenities
Room is too small. Train travelling noise in night.
Stayed 1 night in Oct 2024

4/10 Poor

Jarrod

Disliked: Cleanliness, amenities, property conditions & facilities
Positives: the beds were pretty comfy, and there is decent access to both Redfern and Central stations. Negatives: where do I even begin? My partner had to CLEAN the air con filter upon arrival, as it was filthy and inhibiting the machines ability to fucntion. The staff, although polite, were seemingly incompetent. We needed a new duvet brought to our room due to a spillage. The staff handed us, after us having to ask several times, a duvet and accompanying sheets, and essentially said good luck. No offer to make the bed, or even take the old duvet away! There was NO room service or cleaning during our stay. We had to beg for someone to take away our dirty towels and rubbish. Additionally, the selling points of Mexican street food and bar on site no longer exist, however this was not mentioned anywhere upon the listing nor check in. This accommodation is certainly NOT a hotel, and definitely not worth the $1200 we paid for our 3 night stay.
Stayed 3 nights in Feb 2025

8/10 Good

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, close to central and redfern station and lightrails, would definitely recommend staying again!! very clean and bed was super comfy
Stayed 2 nights in Mar 2024