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Mercure Swansea Hotel

4.0 star property
Experience Welsh charm with great food and helpful staff at your fingertips.

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Photo gallery for Mercure Swansea Hotel

Bar (on property)
Point of interest
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)
Check-in/check-out kiosk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly
The current price is SAR 273
SAR 328 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (2 Adults and 1 Child)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Village Hotel Swansea

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, (1000)
The price is SAR 281
SAR 337 total
includes taxes & fees
9 Mar - 10 Mar
Village Hotel Swansea

About the neighborhood

Map
Phoenix Way, Swansea, Wales, SA7 9EG

What's nearby

  • Swansea.com Stadium - 4 min drive
  • Swansea Marina - 7 min drive
  • Grand Theatre - 8 min drive
  • Swansea University - 12 min drive
  • Swansea Beach - 16 min drive

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Joe's Ice Cream Parlour - ‬19 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Colliers Arms - ‬17 min walk

About this property

Mercure Swansea Hotel

Upscale hotel near Swansea.com Stadium
Located close to St. Joseph's Cathedral and Dylan Thomas Centre, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and multilingual staff
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles, and heating

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie

Family friendly

  • Free cribs/infant beds

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (4564 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • This property does not have elevators

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Is Mercure Swansea Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mercure Swansea Hotel?

Self parking is free at this property.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Swansea Hotel?

Check-out is at 11:00 AM.

Where is Mercure Swansea Hotel located?

Located in Llansamlet, this hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).

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Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 296 out of 940 reviews
Rating 8 - Good. 393 out of 940 reviews
Rating 6 - Okay. 160 out of 940 reviews
Rating 4 - Poor. 66 out of 940 reviews
Rating 2 - Terrible. 25 out of 940 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in a convenient location. Room nice and clean and comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Above average hotel, stayed a few times for work. Always friendly staff and clean room.
Stayed 1 night in Oct 2024

8/10 Good

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay short drive to supermarkets and near where we wanted to be
Stayed 2 nights in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
Nice stay
Friendly staff, fast check in, good hotel location
Stayed 1 night in Aug 2024

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swansea visit
Family friendly and were welcoming of our pet dog
Stayed 1 night in Oct 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every respect. Will definitely come back
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, quick and easy check-in. Good location and quiet too. Clean and well appointed rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Affordable and good
Helpful and friendly staff, hotel situated in nice quiet area
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a business trip friendly staff, great breakfast choice
Stayed 1 night in Jun 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service
Staff were exceptionally helpful and friendly. Cooked breakfast was really good, coffee was good. Room was clean and comfy, an adequate size.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Great nights sleep and staff were very helpful
Stayed 1 night in Jul 2024

8/10 Good

Claire

Plenty of parking, pleasant staff
Stayed 1 night in Jun 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic rooms
Main bar area is decorated really nice. That is where the positives end. Bedrooms are dated and dirty. In desperate need of an update.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not great
Staff service was fantastic, the rooms were good, however I was in a handicap room which wasn't a problem but due to the way the hotel is structured, again a good thing, the handicap room is closest to the reception area so at night and morning there was a relative constant footfall of guests passing the room, not being noisy but not being quiet either. potentially could do with additional soundproofing for this room.
Stayed 1 night in Nov 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
has seen better days
it was kinda run down hotel... has seen better days!
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel ,amazing comfy beds and Very friendly and helpful staff,will recommend this hotel to anyone 😀 and food and drinks available at the bar and restaurant
Stayed 2 nights in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal, quiet location and plenty of parking. Rooms are comfortable, clean and nice touch having a sofa to sit on. Booking in was very easy with pleasant staff. We didnt eat in restaurant so can't comment on food.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were helpful polite rooms clean and had everything you needed only thin wrong in our room the phone didn't work.The food menu was good as was the food.Breakfast had everything you could have wanted.Would use again and recommend. Only thing missing at hotel no charginging points for electric cars not a big thing for me but for other people could be.
Stayed 1 night in Sep 2024

10/10 Excellent

Dafydd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, hotel was quite and importantly for us dog friendly
Stayed 3 nights in Dec 2023

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly stocked bar
Two night stay overall good. Much improved device and food compared to our stay two years ago. If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,stafff very friendly.
Stayed 1 night in Jan 2024

8/10 Good

lesley

Lovely room comfortable bed enjoyed the quietness of good night sleep. would recommend
Stayed 1 night in Feb 2024

8/10 Good

Kam Hang

Liked: Staff & service, amenities
It's a standard 4-star hotel, so I wasn't expecting too much. However, the hotel could definitely improve its cleanliness, especially when it comes to regular carpet cleaning, which seems to be overdue.
Stayed 3 nights in Aug 2024