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Hotel Prom

3.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Prom

Reception
Terrace/patio
Indoor pool
Mountain view
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Bar
  • Spa
  • Laundry
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double or Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Deep soaking bathtub
Private bathroom
Daily housekeeping
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Double or Twin Room (with extra bed)

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Heating
TV
Separate bedroom
Deep soaking bathtub
Private bathroom
Daily housekeeping
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Deep soaking bathtub
Private bathroom
Daily housekeeping
Laptop workspace
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Property grounds

Grund Resort Golf & Ski

Pool
Hot Tub
Spa
Pet friendly
9.0 out of 10, Wonderful, (20)
The price is SAR 378
SAR 424 total
includes taxes & fees
7 Jan - 8 January 2025
Grund Resort Golf & Ski

About the neighborhood

Map
Pietteho námestí 27, Svoboda nad Upou, 54224

What's nearby

  • Krkonoše National Park - 1 min walk
  • Černá Hora - 14 min drive
  • Pec Pod Snezkou Ski Resort - 19 min drive
  • Spindleruv Mlyn Ski Resort - 54 min drive
  • Śnieżka - 61 min drive

Getting around

  • Svoboda nad Upou Station - 19 min walk

Restaurants

  • ‪Kiosek U Staré lanovky - ‬13 min drive
  • ‪Kavárna Janský potok - ‬4 min drive
  • ‪Café Restaurant BIOGRAF - ‬4 min drive
  • ‪Hostinec Na Kopečku - ‬3 min drive
  • ‪Kavárna Kolonáda - ‬4 min drive

About this property

Hotel Prom

Family-friendly hotel in the mountains
Free breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Prom. Treat yourself to a massage at the onsite spa. A garden, a playground, and a hair salon are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Bike rentals, express check-out, and express check-in
  • ATM/banking services, a front-desk safe, and concierge services
Room features
All 51 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like sound-insulated walls.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

Czech, English, German, Polish, Russian, Ukrainian

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 400.0 per day
Cribs (infant beds) are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 40.0 per day
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 12.0
  • Christmas Eve (24 December) Gala Dinner per child: EUR 6.0 (from 3 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: EUR 4.0
  • Christmas Day (25 December) Gala Dinner per child: EUR 2.0 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.0
  • New Year's Eve (31 December) Gala Dinner per child: EUR 25.0 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 100.0 per day
  • Rollaway bed fee: EUR 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 3 stars.

Property is also known as

Hotel Prom Svoboda nad Upou
Prom Svoboda nad Upou
Hotel Prom Hotel
Hotel Prom Svoboda nad Upou
Hotel Prom Hotel Svoboda nad Upou

Frequently asked questions

Does Hotel Prom have a pool?

Yes, this property has an indoor pool.

Is Hotel Prom pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Prom?

Self parking is free at this property.

What time is check-in at Hotel Prom?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Prom?

Check-out is at 10 AM.

Where is Hotel Prom located?

This family-friendly Svoboda nad Upou hotel is located in the mountains, within 3 mi (5 km) of Krkonoše National Park, Berta Bobsled Track and Mladé Buky Golf Club. Černá Hora and Portasky Ski Lift are also within 6 mi (10 km). Svoboda nad Upou Station is 19 minutes by foot.

Hotel Prom Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Personnelle désagréable malhonnêtes et peu arrangeant
Stayed 6 nights in Aug 2019

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko OK.
Stayed 1 night in May 2019

6/10 Okay

Ekaterina

Liked: Property conditions & facilities
Disliked: Staff & service
Рядом с Черной горой
Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.
Stayed 4 nights in Jan 2019