See all properties
Save

Surestay Plus Hotel by Best Western Susanville

2.5 star property
Hotel in Susanville with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Minibar, desk, laptop workspace, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board
Lobby
Reception
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
The current price is SAR 409
SAR 450 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Susanville

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, (1000)
The price is SAR 421
SAR 463 total
includes taxes & fees
9 Mar - 10 Mar
Comfort Inn & Suites Susanville

About the neighborhood

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741

What's nearby

  • Lassen County Fairgrounds - 7 min walk
  • Lassen County Chamber of Commerce - 3 min drive
  • Roop's Fort - 3 min drive
  • Diamond Mountain Casino - 4 min drive
  • Susanville Ranch Park - 6 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Frosty Mill - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Lumberjacks Restaurant - ‬1 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Property highlights
At Surestay Plus Hotel by Best Western Susanville, you can look forward to free full breakfast, a terrace, and a business center. The on-site American cuisine restaurant, Lumberjacks, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A computer station, a 24-hour front desk, and smoke-free premises
  • A vending machine, multilingual staff, and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 82 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like minibars. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM–9:30 AM
  • 1 restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Multilingual staff
  • No housekeeping

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Does Surestay Plus Hotel by Best Western Susanville have a pool?

Yes, this property has an outdoor pool.

Is Surestay Plus Hotel by Best Western Susanville pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Surestay Plus Hotel by Best Western Susanville?

Self parking is free at this property.

What time is check-in at Surestay Plus Hotel by Best Western Susanville?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Surestay Plus Hotel by Best Western Susanville?

Check-out is at 11 AM. Late check-out is available for USD 15.00 (subject to availability).

Where is Surestay Plus Hotel by Best Western Susanville located?

Situated in Susanville, this hotel is within 2 mi (3 km) of Lassen County Fairgrounds, Roop's Fort, and Lassen County Chamber of Commerce. Lassen Historical Museum and Diamond Mountain Casino are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 307 out of 790 reviews
Rating 8 - Good. 267 out of 790 reviews
Rating 6 - Okay. 121 out of 790 reviews
Rating 4 - Poor. 64 out of 790 reviews
Rating 2 - Terrible. 31 out of 790 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often and I can’t say enough about the staff here, the office staff is amazing and will go out of their way to make sure everyone is happy.
Stayed 3 nights in Feb 2025

6/10 Okay

Alex

Disliked: Cleanliness
There were spots that looked like blood or vomit on the floor of the bathroom. There was also personal belongings of the prior people still in the room. It was a quiet place to stay and the room was large. Staff was nice. But after finding the dirty spots you start wondering what else wasn’t cleaned.
Stayed 1 night in Feb 2025

6/10 Okay

Erik

Was definitely not what I was expecting based on reviews
Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night staff was very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bed very comfortable. The heater is noisy.
Stayed 1 night in Dec 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
An adequate motel in Susanville.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
The facility is dated, but everything worked and the bed was comfortable. Staff very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Kayli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a nicer spot in Susanville modern updates and loved the complementary breakfast at Lumberjacks right next to the hotel!
Stayed 1 night in Aug 2024

8/10 Good

Carla

Great staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay clean, friendly staff, good resturant on site
Stayed 1 night in May 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in town central location. Plenty parking
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for no frills hotel
Easy check in/out. Lady receptionist was very helpful. Spacious room. Basic and clean. Hot breakfast (like Denny's) is offered at the Restaurant on site; basic but a pleasant surprise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Staff & service
Exactly what you would expect from a room in Susanville. Nothing bad or really great about the property but the staff was very friendly and accommodating and made it an enjoyable stay. Will stay there again when work brings me that way.
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
A decent, clean, roadside model with friendly and helpful staff. Fully satisfied my expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant, but had the breakfast included was really good.
Stayed 1 night in Jul 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Clean and very accommodating friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean and great price.
Stayed 1 night in Mar 2024

10/10 Excellent

Katelinde

Liked: Staff & service, amenities, property conditions & facilities
It was great we like the complementary breakfast
Stayed 1 night in May 2024

8/10 Good

LISA

Liked: Property conditions & facilities
Staff was friendly and accommodating. Bed was comfortable.
Stayed 3 nights in Jul 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent, the staff was friendly but the room was ok, there was sticky stuff all over the floor and the tub leaked, I expected better for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Jun 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great property.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great and the room was super comfy.
Stayed 1 night in Apr 2024