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Quest Hotel Darmo - Surabaya by ASTON

3.5 star property
Hotel with a full-service spa, near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Quest Hotel Darmo - Surabaya by ASTON

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Outdoor pool
Front of property - evening/night
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Laptop workspace
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Laptop workspace
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Jl. Ronggolawe 27-29, Jawa Timur, Surabaya, East Java, 60264

What's nearby

  • Surabaya Zoo - 16 min walk - 1.4 km
  • Surabaya Town Square - 2 min drive - 1.9 km
  • Tunjungan Plaza - 3 min drive - 2.5 km
  • Surabaya Plaza Shopping Mall - 3 min drive - 3.0 km
  • Grand City Surabaya - 3 min drive - 3.4 km

Getting around

  • Margorejo Station - 3 min drive
  • Surabaya Gubeng Station - 12 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Warung Bebek Mbak Roh - ‬4 min walk
  • ‪Cafe Endok Ceplok - ‬6 min walk
  • ‪Warung Asli Suroboyoan "Cak Mis - ‬2 min walk
  • ‪Ka Soh Chinese Restaurant - ‬5 min walk
  • ‪Coffee Cafe - ‬1 min walk

About this property

Quest Hotel Darmo - Surabaya by ASTON

Hotel near Tunjungan Plaza
At Quest Hotel Darmo - Surabaya by ASTON, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at Adara Spa, the onsite spa. The on-site restaurant, Cristal Cafe, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a banquet hall
  • Meeting rooms, free newspapers, and an elevator
Room features
All 135 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Indonesian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Cristal Cafe

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 242000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Quest Hotel Surabaya
Quest Surabaya
Quest Hotel Surabaya Java
Quest Hotel Surabaya
Quest Hotel Darmo Surabaya
Quest Darmo Surabaya By Aston
Quest Hotel Darmo - Surabaya by ASTON Hotel
Quest Hotel Darmo - Surabaya by ASTON Surabaya
Quest Hotel Darmo - Surabaya by ASTON Hotel Surabaya

Frequently asked questions

Does Quest Hotel Darmo - Surabaya by ASTON have a pool?

Yes, this property has an outdoor pool.

Is Quest Hotel Darmo - Surabaya by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quest Hotel Darmo - Surabaya by ASTON?

Self parking is free at this property.

What time is check-in at Quest Hotel Darmo - Surabaya by ASTON?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Quest Hotel Darmo - Surabaya by ASTON?

Check-out is at 11:30 AM.

Does Quest Hotel Darmo - Surabaya by ASTON provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 242000 per vehicle applies.

Where is Quest Hotel Darmo - Surabaya by ASTON located?

Located in the heart of Surabaya, this spa hotel is within a 10-minute walk of Korea Park and Taman Bungkul. House of Sampoerna and Monument Of Suroboyo are also within 1 mi (2 km). Ngagel Station is 21 minutes by foot and Wonokromo Station is 27 minutes.

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Quest Hotel Darmo - Surabaya by ASTON Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 31 out of 83 reviews
Rating 8 - Good. 34 out of 83 reviews
Rating 6 - Okay. 14 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Location is near places we would like to visit. Staff were polite, friendly and very helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

PRIYANKARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful as I am a solo traveler. Good value for the money. I am travelling during the Ramadan and enjoyed the ifthar organised by the hotel. Cheers
Stayed 3 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome to stay at. Has a good gym and pool only minus for me was the A/C in my room was not working properly. Aside from that no other complaints i am happy to use quest hotels again when i return to Indonesia.
Stayed 5 nights in Nov 2023

6/10 Okay

Gulvinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was pleasant just that the bathroom had no handwash soap, had mold around the sink, the floor and sink watter keeps getting stuck.
Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. It is aging a bit, but during my stay they were renovating it. I was checked in by Fegi, who was very pleasant and helpfull, as were all the staff. The restaurant food was good and reasonably priced. It is a bit away from everything, meaning you have to rely on taxis, but because of that it is also very quiet at night.
Stayed 4 nights in Aug 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did,nt like anything looks grubby, feels grubby doors dont work with swipe cards noisy aircon ,big let down no beer and pool bar decrepit
Stayed 3 nights in Jan 2024

6/10 Okay

Mohamad

Stayed 1 night in Feb 2025

4/10 Poor

Declan

Stayed 4 nights in Dec 2024

6/10 Okay

Gulvinder Singh

Stayed 2 nights in Sep 2024

6/10 Okay

Benny

Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

4/10 Poor

Jean-Claude

Disliked: Cleanliness, property conditions & facilities
Das Bad war extrem feucht und hat gestunken. Es gab keine Seife um die Hände zu waschen, auch auf Nachfrage nicht. Die Bettlaken hatten Flecken.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the room and all the staffs are so polite and friendly.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in fast, room a1 bed a1 food average Money for value very good, location central. ⭐⭐⭐⭐
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty good property for the price, but small stuff like creaky floors, creaky beds, and weird shower design where you have to crossover your toilet bowl to reach the shower area.
Stayed 2 nights in Oct 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Great hotel. Stayed here multiple times for several weeks at a time. The people who work here at the best part! Getting ready for another 3 week stay (third one this year) and wouldn’t think of going anywhere else.
Stayed 1 night in Sep 2019

8/10 Good

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kebersihan kamar dan nuansa kamar serta hotel yang berwarna ungu sehingga indah untuk dipandang dan dinikmati.
Stayed 3 nights in Jun 2019

10/10 Excellent

HSIAO YUEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the hotels fault... hotels.com fault
Hotels.com messed up my reservation. Supposedly I’m a gold member. That does not mean a lot any more. I have stayed in hotels over 60 nights recently. But I made a date change on this booking. It was booked to include breakfast. But a few days after I arrived I learned that I would be charged a premium for breakfast because when hotels.com changed the date they messed up the reservation. Very uncool. Nice people at the hotel. Nice hotel. But really left a sour taste in my mouth to call hotels.com internationally and be blown off and treated so incredibly rudely.
Stayed 19 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were helpful. Breakfast was very good. Room was very dated and vanity basin cracked and broken. No shampoo or conditioner. Fridge didn't work. Pool area wasn't very inviting
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is good but the hallway smells like an old carpet and the room looks much older than the pics on the ads and breakfast selections aren't child friendly
Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The shower is terrible. No pressure on the head shower, water sprayed everywhere, or dropped to the sides. Somewhat broken...also, the water did not go down due to the poor construction. I asked to change the room and they did gave it to me after asking and repeating myself over and over again about the shower issue. The 2nd room is the same. Crappy hotel. One night I came back and could not get into my room since it was locked inside. They have to call the maintenance and fixed it...not sure what happened...but finally I got in after waiting. This is an old hotel with sctraches on their hardwood floor and poor shower drainage. Did not enjoy..stay away.
Stayed 6 nights in Mar 2019