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HARRIS Hotel & Conventions Gubeng - Surabaya

4.0 star property
Escape to a family-friendly retreat where you can unwind with massages and great food while your little ones have fun in paradise.

Choose dates to view prices

Photo gallery for HARRIS Hotel & Conventions Gubeng - Surabaya

Bar (on property)
Reception
Executive Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing
Interior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Gym
  • Room service
  • Parking included
  • Breakfast available
The current price is SAR 127
SAR 153 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room (HARRIS)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (HARRIS)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Smart TV
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, 1 Double or 2 Twin Beds

Executive Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Private bathroom
Hair dryer
Minibar
Free bottled water
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, soundproofing

Premium Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Private bathroom
Hair dryer
Minibar
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Room

Minibar, in-room safe, desk, soundproofing

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Amazing Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Smart Room

Minibar, in-room safe, desk, soundproofing

Smart Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Property grounds

HARRIS Hotel & Conventions Bundaran Satelit - Surabaya

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 19 reviews
The price is SAR 136
SAR 165 total
includes taxes & fees
8 Mar - 9 Mar
HARRIS Hotel & Conventions Bundaran Satelit - Surabaya

About the neighborhood

Map
Jl. Bangka 8-18, Surabaya, East Java, 60281

What's nearby

  • Submarine Monument - 14 min walk
  • Surabaya Plaza Shopping Mall - 15 min walk
  • Grand City Surabaya - 17 min walk
  • Tunjungan Plaza - 3 min drive
  • Surabaya Zoo - 5 min drive

Getting around

  • Ngagel Station - 3 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Seventeen Skyview Resto & Lounge - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toko Kopi Tuku - ‬4 min walk
  • ‪Boncafé - ‬2 min walk
  • ‪Urban Latte - ‬6 min walk

About this property

HARRIS Hotel & Conventions Gubeng - Surabaya

Upscale family-friendly hotel near Tunjungan Plaza
A terrace, a coffee shop/cafe, and a playground are just a few of the amenities provided at HARRIS Hotel & Conventions Gubeng - Surabaya. Treat yourself to a body treatment, a massage, or a body scrub at H'Spa, the onsite spa. The on-site international cuisine restaurant, Harris Cafe, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a health club, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), train station pick-up service, and a banquet hall
  • A 24-hour front desk, ATM/banking services, and wedding services
Room features
All 152 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch Smart TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 120000 for adults and IDR 120000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Harris Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (7104 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 78
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 120000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel Conventions Gubeng
HARRIS Conventions Gubeng Surabaya
HARRIS Conventions Gubeng
HARRIS Hotel & Conventions Gubeng Surabaya Java
HARRIS Hotel & Conventions Gubeng - Surabaya Hotel
HARRIS Hotel & Conventions Gubeng - Surabaya Surabaya
HARRIS Hotel & Conventions Gubeng - Surabaya Hotel Surabaya

Frequently asked questions

Does HARRIS Hotel & Conventions Gubeng - Surabaya have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is HARRIS Hotel & Conventions Gubeng - Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at HARRIS Hotel & Conventions Gubeng - Surabaya?

Self parking and valet parking are free at this property.

What time is check-in at HARRIS Hotel & Conventions Gubeng - Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HARRIS Hotel & Conventions Gubeng - Surabaya?

Check-out is at 11:30 AM.

Where is HARRIS Hotel & Conventions Gubeng - Surabaya located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Submarine Monument, Surabaya Plaza Shopping Mall, and Grand City Surabaya. Surabaya Youth Center and Sharp Bamboo Monument are also within 1 mi (2 km). Surabaya Gubeng Station is 13 minutes by foot.

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HARRIS Hotel & Conventions Gubeng - Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 49 reviews
Rating 8 - Good. 22 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Petra

Liked: Staff & service, room comfort
Anmeldelse Harris Hotel Gubeng
Fellesområdene er veldig flotte, men selve rommet var nedslitt med vond lukt på badet og bærer preg av fuktskader. Det kom stadig små fluer ut av slukene. Sengtøyet var rent, men hadde masse gamle flekker på seg. Og man får ikke utdelt små håndklær til å tørke hendene på. Kun et stort til dusjen. Frokostbuffeten var stor og flott, og en god opplevelse! Fint bassengområdet, men med få solsenger og solen kommer bare på terrassen noen få timer pr dag. Vannet var uvanlig kaldt i bassenget. Ok trimrom, men det var for varmt der inne.
Stayed 4 nights in Jul 2024

4/10 Poor

CONCEPCION

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Lee

Stayed 3 nights in Jan 2024

2/10 Terrible

HsuanJen

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Resa

Liked: Cleanliness
Stayed 2 nights in Sep 2023
This review was submitted before 2018 and has not been verified.

8/10 Good

Shuchi, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
明亮乾淨的旅館
旅館明亮色彩活潑、服務人員主動且友善。房間乾淨且冷氣夠冷。浴室花灑無法使用，洗手台有點阻塞。 清晨四點須前往機場，飯店門口隨時都有blue bird Taxi，很方便。
Stayed 1 night in May 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Henny, Singapore

Liked: Cleanliness, staff & service, room comfort
Nice and new hotel, bright colors and modern
Stayed one night at suite room on 28-Jan-2013. Overall experience was OK.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay, rich variety of cuisine
my third time, looking forward to next time
This review was submitted before 2018 and has not been verified.

8/10 Good

Urs, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Gubeng station
Clean and nice hotel, ideal to stay if you booked a train trip from the Gubeng railway station.
This review was submitted before 2018 and has not been verified.

8/10 Good

Mama

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Happy Family Hotel
It is morden and bright. Staff are happy. Room seems not sound proof, next door big noise disturb my sleep till 3am. Drainage was bad, shower water overflow to bathroom floor. Good impressions apart from that.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable
Très bon rapport qualité prix pour cet hôtel tout confort. Il est également à proximité de la gare, ce qui est un avantage quand on doit prendre un train tôt le matin. Je recommande cet hôtel.
This review was submitted before 2018 and has not been verified.

8/10 Good

yeonkyung, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모던한호텔
위치빼곤다좋았어요 깔끔하고,조식도괜찮았구요 직원들도친절했고 수영장도꽤나괜찮았어요
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sara, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico! Fotos no hacen justicia
Increíble hotel. Las fotos no le hacen justicia en absoluto. La piscina es espectacular, con camas-lounge, bar, restaurante, Ping-pong... Y un campo de golf en las inmediaciones. Zona súper segura, con acceso con control de seguridad. Habitaciones espectaculares, grandes, fantástico lavabo... Te sientes como en una película. El desayuno súper bien, muy variado, y con café decente. Eso sí, al igual que en casi toda la isla, el wifi no es muy bueno, y el agua en el baño sale algo amarillenta (aunque todos aseguran que no hay ningún problema)
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Elena Andreea, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
good hotel with good breakfast
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Prima hotel, beste ontbijt van Java
Goed hotel. Schone kamer, fantastisch ontbijt, leuk zwembad. Personeel spreekt alleen niet zo goed engels, heb 3x moeten vragen of ze de slaapbank op wilden dekken voor onze zoon.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Not so good for tired climbers in Ramadan period
The hotel looked new and modern. However, the spa was closed during the Ramadan period so it wouldn't be good for tired climbers of Mt Ijen and Mt Bromo who were looking forward to a spa. The spa nearby was also closed for Ramadan period. The swimming pool was also closed earlier at 4 pm during Ramadan. So, if you may want to reconsider if you are booking during Ramadan period (I think they should have stated it in their website so that we can make well-informed choices as we book it because of its spa service.) The room is spacious with an extra sofa bed (too small and hard for an adult to sleep for more than 1 day). The colour of the rooms are bright and cheerful with kettle and fridge. The staff of the hotel were generally friendly and helpful. They even helped us to get the driver to drive us to the local goodies shop (on our way to the airport) so that we could shop for some local goodies as our souvenirs. There is a Boncafe restaurant near the hotel. The taxis are easily available to the customers. There is a nice motorcycle accessories shop nearby with great staff and service. The hotel offers shuttle service to the major malls and also provide an airport transfer service at a reasonable price.
This review was submitted before 2018 and has not been verified.

8/10 Good

Bryan, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Nice hotel rooms with lots of TV channel
My Husband and Son went there for business trip. They were very satisfied with the rooms once they entered. The room are clean and the drinking area are good too. Breakfast and local food are good only the western food need to improve
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Business stay in Harris Surabaya
The hotel is new (2015) with ‘hip’ atmosphere and shocking orange color motive…☺ The staff are amazingly helpful and cheerful (you this phrase every time you enter the elevator). The hotel location is central and was only 5 minutes drive (not at pick hours were it become 20 min) from the Grand City convention center. While the hotel is really pleasant, the rooms are small. There are no wardrobes or closets to store cloths. There is only an open niche with few hangers. We had to use the sofa as our wardrobe. However, the biggest issue we had was the noise. The walls seems to be made from paper since we could hear any noise (including snoring !) from the next room (probably they could hear us too). This means that at different hours of the night we would wake up to people coming in or going out. Moreover, the window glass is also quite thin (be careful not to lean on it) since we could hear children noise at 7am from the pool, 10 stories below us not to mention the train noise. On the up side, breakfast was great. The dinning room is open design, light and nice. Great selection of any food from east to west.
This review was submitted before 2018 and has not been verified.

8/10 Good

Boedi Desi, Tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
nice, near centre city
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful food.
Great place to relax. And the pool has very nice chairs to just sit back, eat, and take in the atmosphere. The enchiladas are great as well.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tzu Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tzu Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort