Citra Suites Surabaya

3.0 star property
Surabaya hotel in Gubeng with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citra Suites Surabaya

Reception
Business Room | Premium bedding, desk, soundproofing, free WiFi
Lobby sitting area
Restaurant
Food and drink

Reviews

2.0 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is SAR 54
SAR 65 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Business Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 15 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

About the neighborhood

Map
Jalan Bratang Binangun 53 A, Surabaya, 60284

What's nearby

  • Surabaya Zoo - 4 min drive - 3.6 km
  • Surabaya Plaza Shopping Mall - 5 min drive - 5.4 km
  • Grand City Surabaya - 5 min drive - 5.6 km
  • Tunjungan Plaza - 5 min drive - 5.4 km
  • Galaxy Mall - 5 min drive - 5.0 km

Getting around

  • Margorejo Station - 4 min drive
  • Surabaya Gubeng Station - 5 min drive
  • Surabaya (SUB-Juanda) - 34 min drive

Restaurants

  • ‪Bakwan Kapasari - ‬5 min walk
  • ‪CFC - ‬5 min walk
  • ‪Sop Ayam Pak Min Klaten - ‬1 min walk
  • ‪Pangsit Mie Jakarta - ‬4 min walk
  • ‪Nasi Goreng Kambing Jakarta - ‬2 min walk

About this property

Citra Suites Surabaya

Hotel near Tunjungan Plaza
Citra Suites Surabaya provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a 24-hour front desk
Room features
All guestrooms at Citra Suites Surabaya boast comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: IDR 40000 for adults and IDR 25000 for children
  • Room service available

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 50000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 40000 for adults and IDR 25000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Citra Suites Surabaya Hotel
Citra Suites Hotel
Citra Suites
Citra Suites Surabaya Java
Citra Suites Surabaya Hotel
Citra Suites Surabaya Surabaya
Citra Suites Surabaya Hotel Surabaya

Frequently asked questions

Is Citra Suites Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citra Suites Surabaya?

Self parking is free at this property.

What time is check-in at Citra Suites Surabaya?

Check-in begins at 2 PM.

What time is check-out at Citra Suites Surabaya?

Check-out is at noon.

Where is Citra Suites Surabaya located?

Located in Gubeng, this hotel is within 3 mi (5 km) of Taman Bungkul, Surabaya Zoo, and Monument Of Suroboyo. Mpu Tantular Museum and Korea Park are also within 3 mi (5 km). Ngagel Station is 26 minutes by foot.

Citra Suites Surabaya Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Richard, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
When booking the room on Expedia website I noted breakfast available at Rp40k. At checking I was told breakfast not Rp40k but Rp400k and was presented a card with this printed on it. On complaint this was not hat Expedia west said the person said "Cannot speak English". I was given key to room but not before forced to leave deposit and agreeing to outrageous charges to clean sheets should they be in anyway soiled. No-one saw me to my room and my key did not work. After several trips back to reception my key was finally fixed. Upon entry to my room I found one of the smallest filthiest rooms i have come across. It was hot so I attempted to turn on the air conditioning, not possible the batteries were dead, so another trip to reception for new batteries. Success the air conditioning erupted into noisy service, but barely cooling service. Many hours later perhaps a few degrees had been knocked off the heat. So having finally entered my room and dealt with the air conditioning I wished for a shower after my travels. I turned the shower on and entered started to soap up when I forced out the shower had become dangerously hot. Turned out the hot tap was hot and so was the cold tap. I was forced to rinse the soap off in the toilet spray. With my eyes clear of soap I noticed the shower drain was blocked and my room in danger of flooding. Later that night I discovered the hall light shone directly on my bed making sleep almost impossible. At 4.00am I had had enough I left the hotel.
Stayed 1 night in Sep 2018