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Bella Hotel Surabaya

3.0 star property
Hotel in Surabaya with a 24-hour front desk and a coffee shop

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bella Hotel Surabaya

Exterior
Lobby
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
Interior

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Room options

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includes taxes & fees
24 Nov - 25 Nov
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About the neighborhood

Map
Jl. Mayjen. Sungkono 149-151, Complex Rich Palace, H-21, Surabaya, 60225

What's nearby

  • Ciputra World Mall - 17 min walk - 1.5 km
  • Surabaya Zoo - 4 min drive - 3.9 km
  • Pakuwon Mall - 6 min drive - 5.2 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.8 km
  • Tunjungan Plaza - 8 min drive - 7.7 km

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 8 min drive
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬3 min walk
  • ‪McDonald's & McCafé - ‬6 min walk
  • ‪First Love Patisserie - ‬5 min walk
  • ‪A Kiat Hok Kien Mie - ‬2 min walk
  • ‪Kava Restaurant - ‬1 min walk

About this property

Bella Hotel Surabaya

Hotel near Pakuwon Mall
You can look forward to an airport shuttle, a terrace, and a coffee shop/cafe at Bella Hotel Surabaya. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Wedding services, a 24-hour front desk, and tour/ticket assistance
Room features
All 74 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 185000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 185000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Bella Hotel Surabaya Hotel
Bella Hotel Surabaya
Bella Surabaya
Hotel Bella Surabaya
Bella Hotel By Simply Maven Surabaya, Java
Bella Hotel Surabaya Surabaya
Bella Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is Bella Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bella Hotel Surabaya?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Bella Hotel Surabaya?

Check-in begins at 2:00 PM.

What time is check-out at Bella Hotel Surabaya?

Check-out is at noon.

Does Bella Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Bella Hotel Surabaya located?

Located in the heart of Surabaya, this hotel is within 1 mi (2 km) of Al-Akbar Mosque and Ciputra World Mall. Lapangan Thor Stadium and Surabaya Town Square are also within 2 mi (3 km).

Bella Hotel Surabaya Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

6.6/10

Cleanliness

5.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

limbangjaya, indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Staffs is not so professional
Breakfast needs to be improved

8/10 Good

Glody, Cepu, Central of Java, Indonesia

Liked: Staff & service, room comfort
So, soo... Budget Hotel
inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
コストパフォーマンスは良い
部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。

6/10 Okay

Shinji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sudarwanto, Yogyakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi Strategis
Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.

4/10 Poor

Edy, Indonesia

Liked: Cleanliness
Disliked: Staff & service, room comfort
Shop house
This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...