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Sun City Hotel and Casino

4.0 star property
Family-friendly hotel with 5 restaurants connected to the convention center in Moses Kotane

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Photo gallery for Sun City Hotel and Casino

Property grounds
Water park
0B | Minibar, in-room safe, desk, blackout drapes
Waterslide
Property grounds
Sun City Hotel and Casino, where adventure meets luxury. Tee off at the 36 holes of golf, unwind with a spa treatment at Gary Player Health Spa or enjoy water sports like parasailing and motor boating. With an outdoor pool featuring a lazy river and waterslide, in-room WiFi, nearby wildlife viewing opportunities.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Hot Tub
  • Room service
  • 24/7 front desk
  • Spa

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Luxury Room

Minibar, in-room safe, desk, blackout drapes

Superior Luxury Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Paraplegic Room

Minibar, in-room safe, desk, blackout drapes

Luxury Paraplegic Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Luxury Family Room

Minibar, in-room safe, desk, blackout drapes

Superior Luxury Family Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room

Minibar, in-room safe, desk, blackout drapes

Luxury Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ground Floor Superior Luxury Family Room

Minibar, in-room safe, desk, blackout drapes

Ground Floor Superior Luxury Family Room

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Family Room

Minibar, in-room safe, desk, blackout drapes

Luxury Family Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ground Floor Superior Luxury Room

Minibar, in-room safe, desk, blackout drapes

Ground Floor Superior Luxury Room

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Superior Luxury Suite

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Building design

The Palace of the Lost City at Sun City Resort

  • Pool
  • Spa
  • Kids pool
  • Waterslide
8.8 out of 10, Excellent, 608 reviews
The Palace of the Lost City at Sun City Resort

About the neighborhood

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • Sun City Casino - 1 min walk
  • The Gary Player Golf Course - 3 min walk
  • Steam Train Rides Stimela - 4 min walk
  • The Valley of Waves - 8 min walk
  • Waterworld - 9 min walk

Restaurants

  • ‪Acacia Terrace Cafe - ‬9 min drive
  • ‪Crystal Court - ‬4 min drive
  • ‪Ocean Basket - ‬3 min drive
  • ‪Shebeen - ‬10 min walk
  • ‪Steers - ‬5 min walk

About this property

Sun City Hotel and Casino

Upscale family-friendly hotel connected to the convention center
At Sun City Hotel and Casino, you can look forward to a golf course, a casino, and free water park access. For those looking to try their luck, this hotel boasts 51 casino gaming tables, 2 casino VIP rooms, and 700 slot machines. Treat yourself to a body wrap, a massage, or hydrotherapy at Gary Player Health Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local cuisine. Enjoy the health club, as well as activities like racquetball/squash, ziplining, and game viewing. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and a swim-up bar.
Other perks include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking and valet parking
  • A free area shuttle, a safari, and 2 outdoor tennis courts
  • Access to a nearby health club, express check-out, and supervised childcare (surcharge)
  • Guest reviews say good things about the overall condition
Room features
All 340 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle
  • Free casino shuttle

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Sun Terrace
  • The Raj
  • Legends
  • Ying Tao Asian Kitchen
  • Mugg & Bean

Things to do

  • 2 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness center
  • Free water park access
  • Full-service spa
  • Game/wildlife drives
  • Game/wildlife viewing
  • Golf course
  • Mini golf
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Playground
  • Racquetball/squash
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing
  • Ziplining

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • Casino
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1977/071333/06

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Sun City
Sun City
The Hotel Sun City
Soho Hotel Casino Sun City Resort
Soho Hotel Resort
Soho Casino Sun City
The Sun City Hotel
Soho Hotel Casino at Sun City Resort
Sun City Hotel Casino

Frequently asked questions

Does Sun City Hotel and Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sun City Hotel and Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun City Hotel and Casino?

Self parking and valet parking are free at this property.

What time is check-in at Sun City Hotel and Casino?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sun City Hotel and Casino?

Check-out is at 11 AM.

Where is Sun City Hotel and Casino located?

This family-friendly Moses Kotane hotel is located near the airport, just steps from Sun City Casino and The Gary Player Golf Course. Steam Train Rides Stimela and The Valley of Waves are also within 10 minutes.

Sun City Hotel and Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 132 reviews
Rating 8 - Good. 47 out of 132 reviews
Rating 6 - Okay. 33 out of 132 reviews
Rating 4 - Poor. 8 out of 132 reviews
Rating 2 - Terrible. 7 out of 132 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and loved the design of the new room. Staff were friendly and helpful.
Stayed 2 nights in Nov 2024

2/10 Terrible

Douglas, Windhoek

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and location. Pool could have been cleaner.
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Liked: Staff & service
Rooms were very very noisy and you could here the room next doors conversation
Stayed 3 nights in Sep 2024

10/10 Excellent

anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sun City Casino Hotel in late August (still winter in South Africa) On 2 days we had temperature in the 30 degrees, 2 days had temperatures in the mid 20s and one where the temperature was high teens. You were allowed to use the pools at the adjacent hotels as well as the waterpark but not the Palace hotel. All the pools were not heated * including the Lazy river at the Valley of the waves so make sure you go there on a hot day. *Apart from a tiny part of the pool in Cascades which was warm! The Casino was a central location and was the centre of the night life for the area (Particularly at the weekends when there was a nightclub on site) During our stay there was some renovation work being carried out on the property but we were given an upgrade to a quieter room, which was good of them. The overall service was really good and breakfast was extensive with anything you would wish for on a buffet-style basis. We did use the Casino on one night and had to get a card to use it but, it was free and didn't take long you just needed a passport for identification. The hotel was quite quiet during the week but livened up at weekends. On site were a number of reasonably priced restaurants, Legends was our favourite as it had live music and you could have a dance too. The Maze is worth a visit and there are lots of activities to do from the hotel. We did a game drive, an escape room and a segway tour to the crocodile pit. All these activities were excellent.
Stayed 5 nights in Aug 2024

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would of been nice if the pool was heated, it was freezing
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay @ Sun City
Thoroughly enjoyed my stay at Sun City. Staff were very professional and helpful. Food was excellent and lots of activities to do. We will definitely visit again for longer next time.
Stayed 1 night in May 2024

8/10 Good

Homero

Overall positive experience although in some aspects bit over priced.
Stayed 2 nights in Mar 2024

6/10 Okay

Martin

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The entire hotel requires a face lift. Lack of staff as well. When trying to get issues sorted at reception and ordering food and drinks by the pool. We got loved 3 times for our room. 1st room has Ants in it, 2nd room was an accessibility room. And we finally got issued a room that was suitable.
Stayed 12 nights in Jan 2024

8/10 Good

Gareth

Stayed 2 nights in Jan 2024

6/10 Okay

Mutale

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

hector

Disliked: Property conditions & facilities
Suncity Hotel has a million potential , i feel it is too expensive( booked at expedia) the place needs lots of housekeeping/maintenance and it is a pitty because the infrastructure is there !
Stayed 3 nights in Dec 2023

8/10 Good

Naomie

Traveled with partner
Friendly staff and efficient service but the infrastructure ageing.
Stayed 3 nights in Nov 2023

10/10 Excellent

Winston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. I arrived in Johannesburg at 0400hrs. Arrived at the Hotel at 0800hrs. The manager was brilliant in allowing a very early check in by 0830 hours. Normal check in time is 1400hrs. We really appreciated the early check in as we had been travelling all day. Breakfast was absolutely brilliant.

8/10 Good

Abdulmonem

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was nice hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Ilan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sun city is always great. Lots of entertainment for the family, generally clean. Only critique would be that the elevators were old and had buttons missing (main hotel)
Stayed 2 nights in Jul 2023

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Jun 2023

10/10 Excellent

Laine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Michelle

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had a great stay, very relaxing and rooms clean and well presented, but overall the resort is starting to look tired and not well maintained - swimming pools were dirty, filters blocked etc, no resort maps available anywhere so difficult to find our way around, draught taps in casino bars not working, ashtrays in casino not cleaned despite it not being very busy, tiles in restaurant broken and chipped not being repaired, water leak from ceiling so wet towels laid out on the floor, hotel lift not working, aviary a sorry state (hotel manager and concierge didn't even know what an aviary is let alone where it is!), tennis courts in need of resurfacing....lots of things that on their own not such an issue but combined don't paint a great picture. On the plus side, staff were friendly and helpful where they could be. Still, disappointing for a hotel that claims to be a 4 star hotel.
Stayed 1 night in Mar 2023

4/10 Poor

Trevor

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Valley of waves was under maintenance, no waves and was not informed of this. Still waiting for someone to come replace the safe after having them try twice to fix it, so no safe to lock valuables. No WiFi and complained multiple times and even spoke to the IT team that asked me to wait in the room and had no one show, then left my number for them to call me or I would even go to the office. Still waiting for the call, had no WiFi for the trip. Toilet did not flush properly and drains for basin and bath took ages to drain. Sliding door did not lock and just had a little catch and the screws were not tight. There was a door in the room that linked to the next room, it would vibrate each time the people next door moved past it and you could here all their business and activities. The staff are very friendly , sad about the services and lack of maintenance. No WiFi , no waves at the valley of waves, no safe, sliding door not locking , noisy room, no maintenance……
Stayed 5 nights in Mar 2023

6/10 Okay

Russell

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Our room was lovely, kept clean and acceptable. We found the outdoor areas needing some upgrades or redoing. The pool needs attention, the shell of the pool looks shabby, needs to be replaced.
Stayed 4 nights in Feb 2023

10/10 Excellent

Derek

Stayed 4 nights in Feb 2023

8/10 Good

steven

Traveled with partner
Disliked: Staff & service
The property is a bit tired. Lift not working. Staff using the only lift to go one floor leaving guests to wait when going up 5 floors.
Stayed 2 nights in Jan 2023

10/10 Excellent

Carlos

Stayed 3 nights in Dec 2022