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"The staff was on top of everything. Food at breakfast was yummy as well."

"The food are great and the staff are very friendly and helpful. Shopping mall is too close to the hotel. Grab is all over the place, not even 3 minutes the grab comes right away."

"Needs little upgrading in terms of amenities otherwise excellent ."

"Awesome choices for swimming & attentive staff"

"Hard Rock Hotel Bali is incredibly family-friendly, offering a wide range of facilities and activities to keep the kids entertained all day. What truly stood out for us was the exceptional customer service — from top management to the frontline staff, everyone was warm and attentive. And of course, the pool is absolutely one of the best we’ve experienced!"

"Amazing service"

"We had a lovely stay, our room was spacious and cleaned everyday. The pool is huge and beautiful! Staff was very friendly, would definitely recommend!"

"Was an awesome placd to stay, couldnt ask for anything more"

"We were blown way with every aspect of our stay at the Indigo. Everything from the service, the checkin, the food, room and attentiveness of staff was nothing short of 5 Star. The overall experience had been carefully curated and meticulously crafted. All the staff were super friendly and always trying to go above and beyond. The food was top quality, excellent buffet and choices including modern considerations for allergies and a references. We loved the secret pool for adults, very peaceful and tranquil. Cocktails were wonderful. Pool pillows were a nice touch. Rooms were super cozy. Well appointed, modern and tasteful design. Loved the walk in wardrobe space to keep clothes tidy. Even room service was top notch, fast and served in decent ceramic containers. Cafe coffee was excellent, proximity to the beach. Literally everything flawless. Stayed at many other 5 stars and high ends for comparison and the Indigo is definitely my favourite so far. We’ll be back!"