We stayed in a room with 2 beds on the 1st floor for 2 nights. First night was scheduled through expedia, and 2nd night directly with the hotel's online website. Both processes were easily done. I did have questions about my reservations, and the hotel staff are helpful in answering any questions. Upon check in Melaniejane was the receptionist. She was very welcoming, helpful and knowledgeable. The building and grounds are well cared for. Our room housekeeper was a kind, attentive lady named Jenny, who did a great job on the room. The beds and pillows were comfortable, room had a tv, coffee maker, hair dryer, and bathtub. An ironing board is available outside the rooms, and set up near the common area, where an ice machine, microwave and regular dishes are able to be used as needed. A bin is there for dirty dishes, which staff will wash for you.
The hotel room has the most well typed, well put together, descriptive, updated binder I have ever seen for a hotel room. Policies, tv information, emergency numbers, detailed information on where to eat, play, and stay in Door County. I had no questions about anything else after reading through it. Another thing in there i liked was reading about all the songs that were written at the Holiday music motel, some songs were written in the very room we were staying in. If you are in Sturgeon bay on Thursday night, the tambourine lounge next to the hotel has a writers night where artists come and play songs. We will be back.